866K reviews
Content rating
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About this app

The My Verizon app is the all-in-one hub of your Verizon experience, allowing you to keep track of account changes and the latest offers, easily switch to Verizon, and much more.

With My Verizon, you can:

• Switch to Verizon in minutes (and bring your phone), thanks to auto-detection of your device and the ability to scan your ID for quick setup.
• Check to see which offers you're eligible for.
• View your account in one seamless feed.
• Get on-demand support tools, such as Live Chat and step-by-step troubleshooting instructions as needed.
• Monitor data usage via a control center that lets you see how much data is being used, who is using it and how to get more when you need it.
• Change or manage your account safely anywhere, anytime.
• Switch to a different plan easily or go Unlimited right from your device.
• Make secure payments quickly. Manage and pay your bills easily, or simply enroll in Auto Pay.
• Score rewards, once-in-a-lifetime experiences and exclusive perks from your favorite brands when you register for Verizon Up.
• Shop phones, wearables, smart devices and accessories, and get delivery as quickly as the same day.

Download My Verizon now and control your entire Verizon experience in just one app.
Updated on
Apr 21, 2022

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
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866K reviews
Elvie Gadberry
May 10, 2022
This app is horrible. Not very user friendly. It won't allow me to pay my bill it look at my bill. It feels giving me errors about temporary files and I clear them and it comes right back. It gives me errors that I can't connect with the network. I have tried with and without wifi, same results. I have deleted it and reinstalled, same results. I have turned my phone on and off 3 times, still same results. The app really needs fixed please!
686 people found this review helpful
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April 3, 2022
Now it won't even open. I'm so glad I switched to Xfinity. Verizon is great on the whole, but this app is garbage. When it doesn't give me an error screen upon opening, it is slow and often won't load pages. I tried to turn on fingerprint verification but the next time I logged in it asked for a password. I also wish it didn't have Verizon adds on the home screen.
1,458 people found this review helpful
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March 29, 2022
Worst customer experience of my life. I will be changing service before my plan rolls over even if it's more expensive. Impossible to reach a person who can actually do anything they all tell you to use the app or call another number (the last one i got was disconnected), half the time the phone system will just disconnect you if it can't figure out what you want. i haven't talked to a single person on the phone that was helpful. last time i had an issue i had to go to my local store for help
1,328 people found this review helpful
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What's new

Bug fixes and enhancements