Heck yes I am reading the comments below and the negative feedback. I mean no disrespect however the update could not be anymore simple. Forget about how it used to be and give the update a chance. The simplicity and capability has far beyond what it used to be. The details at your fingertips reach is very informative and helpful. I absolutely love the new update and allows me to view pertinent information in seconds as well as pay my bill. Give it a chance people they have improved it by leaps and bounds.
Update I don't like the new update on the app. I like the old way better, easier on the eyes and to read. I had to actually go online to view the types of phones on my acct. The app only shows a pic of the phone and most smartphone brands look the same just the phones are nxt gen so u really can't tell the difference if you're looking at a 5 or a 6 phone especially just a 2d pic.
Would be nice if you did not force updates. Also drop the splash screen. Verizon forced another update and great I am now logged out. They force me to pick a user name, which I am sure I already had, and surprisingly the user name I had previously used was taken (I assume by me) but since there is no way to just log back in I have to pick another username. I really wish I could rate in the negative numbers.
My Verizon APP This app used to be so simple and easy to use. Now it doesn't like my user ID, it doesn't like my password, it doesn't seem to like much of anything! Practically took an act of congress to make my payment, had to enter all of my info 5 times. That supposed to be an improvement? I think NOT. This APP now SUCKS quite frankly!
Best carrier app experience I've had The new design is intuitive, responsive, and is overall well designed. The old My Verizon app was frustrating to use. When I had metro and AT&T, my experience using their apps for account management were much better, but with the new design, and improved stability and features, I actually use it instead of relying on a Web browser or store for my account.
Huh? Dude, I can text, call, go in or just look in settings for all of this information except for the crapy add on sales items offered from the app. In order for you to sneak in stuff to a customer base you have to understand their market options better than them and you folks...well you don't.
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