WASH-Connect

WASH Apps

About this app

Mobile payment meets smart laundry!

ONE APP DOES IT ALL

• Convenient mobile pay for laundry
• Check machine availability and get notified when laundry is done
• Tips, Tricks and Laundry Hacks
• Request Machine Service
• In-app Support

FOR NETWORK CONNECTED LAUNDRY ROOMS

See what machines are available and in-use from wherever you are and receive real time notifications when your laundry completes.

IT’S AS EASY AS 1-2-3

Setup an account and fill in the required fields. Add funds using your credit/debit card and then find the machine you want to use and tap pay.

SUPPORT

Need help? We have multiple ways to reach our support team, day or night. Email us at: [e-mail].

**Mobile pay is only available for WASH-Connect enabled machines**

Ratings and reviews

I've never had a problem not connecting to a machine; technically. But wow... I definitely find that the connectivity is not great for the machines and the notifications just don't come in for any phone. I've had three different ones while using this app and none of them have received any timely notification( within 45 to 30 minutes of the actual stop time). The only reason that I wouldn't give it a one star is because it does work for every machine that I've tried it with us far.

I have told them time & time again that the "active machines" function doesn't work on the app half the time, especially on the dryer. I am constantly adding another full cycle & wasting my money on said cycle, when I could have just added a few minutes like I needed & only a fraction of the cost. It seems like a minor expense, but it all adds up! I've emailed them over & over about this problem & they don't care. They claim to fix it with the next update, but its a very temporary fix!

The app is easy & convenient. The only thing that would make it better is to make it possible to change the wash selection once started. It's taking $ using the app anyway, if the selection is more or less it should be relatively easy to deduct or refund a quarter or 2. Obviously I literally just encountered this, I forgot to hit extra rinse. Otherwise all is good 😁

What's new

• We're always listening to user feedback to make WASH-Connect better. In this release, we made a few significant improvements making it easier to sign-in as well as other bug fixes and performance enhancements.