Western Union Money Transfers

22.1K reviews
Content rating
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About this app

$0 transfer fee* and our best exchange rate for your first transfer from our money transfer app. Pay with GPay when you transfer money to overseas accounts, mobile wallets, and cash pickups. 

Whether you send money to the Philippines, Fiji, Indonesia, India, or any of the +200 countries and territories we reach, you can check and lock in your online money transfer exchange rate anytime.

Register with the Western Union rewards program to earn points every time you send online from the mobile money transfer app. Redeem on qualifying money transfers.


We transact in nearly 130 currencies. Send to international bank accounts, mobile wallets (third-party charges may apply), or cash pickup from any of our agent locations. Just make sure to check the online agent locator for country and agent location availability.

You can pay via Gpay with your credit card (third-party charges may apply), debit card, or bank transfer through PayID. You send to bank accounts overseas from Australia with a 99c transfer fee when you pay with a debit card or PayID. (FX gains apply.) 

With a few taps, track your money transfer status and contact our customer service team for any questions or concerns.

Use our money transfer app to follow your dollars from Australia to your loved one’s wallet. You can easily track your money transfer at any time using your unique tracking number (MTCN). Get notified via email when your friend or relative collects their money.

Quickly set up your card payment and make sure your details are correct with card scanning. Simply scan your credit** or debit card using the camera on your device to make a money transfer on your mobile phone.

Planning to send money overseas through our app regularly? Store your loved ones’ details for easy repeat transfers by adding them to your resend list. Save precious time by effortlessly importing contacts from your device.


Western Union makes money from both transfer fees and currency exchange. When choosing a money transmitter, carefully compare the transfer fees and exchange rates. Fees, foreign exchange rates, and taxes may vary by brand, channel, and location based on many factors. Fees and rates are subject to change without notice. Please use care when providing commissary or bank account information. Funds will be paid into the account corresponding to your account number. 

Western Union has offices worldwide and is headquartered in Denver, 7001 E. Belleview, Denver, CO 80237. 

Do you have questions about our services? Contact one of our nearby Western Union agent locations. Use our agent location finder to find one nearby.

* Register your profile and receive a fee-free transfer on your next Money in Minutes, Next Day, Direct to Bank, or Mobile Money Transfer transaction sent on WU.com or from the Western Union app worldwide to any destination. New consumers only. Excludes all other services. Limit one (1) transfer per consumer.
** If you’re using a credit card, a card-issuer cash advance fee and associated interest charges may apply. To avoid these fees or for reduced fees, use a debit card or check other payment methods.

Additional third-party charges may apply.
Updated on
May 14, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 5 others
This app may collect these data types
Personal info, Financial info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

21.5K reviews
Adrian Goh
April 26, 2024
This app is completely unusable. I kept getting error C9203 (receiver info error) no matter what I did. Guess what? If you go to the WU counter, they can retrieve exactly the same recipient info and remit the funds, no problem. The difference? It'll cost you 10% more in FX rates + $15 trx fee. Nah, I'll stick to using the banks.
6 people found this review helpful
Western Union Apps
April 26, 2024
We apologize for the inconvenience caused, Adrian. If you have tried uninstalling and reinstalling the app, but the issue persists, we kindly invite you to contact our Customer Care through the Chat option at https://www.westernunion.com/au/en/contact-us.html or calling 1 800 173 833. Our team will help you.
Beef Jerky
April 11, 2024
The app works well but Western Union is an incredibly difficult company to work with. You will spend hours on the phone verifying yourself and have to do it all over again with the slightest discrepancy. They ask every personal question they can think of and cancel transactions at the slightest concern. The interrogation is like you have committed a crime. I've been using Remitly for a while now. The Remitly process is instant and seamless. I have never needed to call to fix a problem.
22 people found this review helpful
Western Union Apps
May 22, 2023
Please be aware that to protect our consumers and the company's own interests, Western Union may have to take a few steps to confirm your identity and other details before you complete your transaction. WU closely monitors transactions and has a responsibility to understand how its service is being used. We apologize for any inconveniences.
Josh King
March 15, 2024
It shouldn't take me 4 times to send money to someone I have an established history of sending money to. If something is blocking me sending money then the page should tell me. The pages load slow, in the app and on the web page as well. I've tried talking to chat, they told me to send money through my bank, couldn't tell me why I was having the problem.
6 people found this review helpful
Western Union Apps
February 13, 2024
We apologize for the inconvenience caused, Josh. We want to properly review your case. We kindly ask you to contact us through the Chat option: https://www.westernunion.com/au/en/contact-us.html. Our team will assist you. We want to solve this issue as soon as possible.