XCARET!

Grupo Xcaret

About this app

Download the Xcaret App and make the most of your visit

• Be part of the change and help the planet
: With our App, access your digital tickets and forget about printed ones. Speed up your park entry while contributing to more sustainable tourism.

• Fast and easy booking with exclusive benefits
: Purchase tickets for any of our Parks and Tours with special offers. You can also add extraordinary activities and transportation from your hotel in a single purchase process.

• A personalized experience: Sign up with your account or social media to access exclusive features and enhance your park visit.

• Interactive maps to guide you
: Find any attraction instantly by searching within the map and optimize your travel time.

• Save your memories with FotoPass
: Access all your photos directly on your device and share them easily on social media.

• Real-time activity information: 
Check schedules and locations, review restrictions, and save your favorite activities to better plan your day.

• Discover restaurants and their specialties: 
Explore dining options inside the parks, check opening hours, and find the perfect place to eat during your visit.

• Locate all available services
: Find lockers, changing rooms, shops, information modules, snorkeling equipment rentals, and more in seconds.

• Quick and easy search function
: Locate attractions, routes, and services with the built-in search feature.

• Your App, your language: 
Choose between Spanish or English for a better experience.

Note: Some features of this application may require your full name, country or region, date of birth, and email address, as well as access to location data. To facilitate login, the application will also require access to your email address stored within Account Manager.

This application offers the option to receive push notifications with relevant information for your visit to the Parks. To disable notifications, go to your device settings.

Ratings and reviews

This app is full of annoying bugs. It's a great, helpful concept, but it's poorly executed. They need someone to spend a month just cleaning up bugs and it will be great and make the trip experience actually better. Ultimately we spent more time looking at the maps in the park than trying to navigate with the app. It was helpful to have a list of things we wanted to do so we could remember which numbers though.

Love how interactive the app is, you can buy your tickets here, learn more about each park,it has interactive maps of parks and you can also see your photos (xelsies) all in one place. It also lets you choose the language for the content a plus. The only downside is when you try opening your photos is usually makes the app crash and you need to start from the beginning.

Great park, this is the best park you can visit in Mexico, period. The low rate is for the app which is only for buying tickets and download pictures. BuT you need to pay for the digital pictures you took. They wanted to charge me $80 usd for only 10 pictures in digital which is crazy, huge disappointment because they don't tell you that until the end.

What’s new

• Application performance and usability improvements.