708 reviews
Content rating
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About this app

At Grupo Xcaret, we are committed to sustainability. At our parks, we have eliminated the use of printed materials, making our planet happier. Download our app, enjoy your visit to the most, and be part of our contribution to our Earth.

• Get exclusive deals and benefits for purchasing with the Xcaret App.

• Find valuable information about the 360° Xafety protocols we are implementing at the parks.

• Direct access to your digital Tickets and enter easier to the details of Xcaret, Xel-Há, Xplor Xenses, and Xoximilco parks.

• Have general information about Xcaret, Xel-Há, Xavage, Xplor, Xplor Fuego, Xoximilco, Xenses parks and how to get there.

• GPS maps to find all the activities you are interested in.

• Watch what’s New at the parks, including Dream Activities, Shows, etc.

• Find details of every activity with the schedule, restrictions, and important information.

• Add to your favorites the attractions and events you want to visit.

• Locate restaurants and check out their specialties and opening hours.

• Call to book one of the Dream Activities after looking at its details.

• Find in the map all the services at Xcaret such as antibacterial gel stations, hand washers, water dispensers, dressing rooms, lockers, routes, shops, snorkel gear rental, etc.

• Search the included services at Xel-Há such as modules, dressing rooms, lockers, shops, water dispensers, towel deposits, snorkel gear, etc.

• Search feature. Find attractions, routes, modules, etc.

• Choose your app language (English/Spanish).

• For a personalized experience, create an account or login using your social networks.

Note: some of the app features require your full name, country, date of birth, and email address, plus location data. For an easier login, the app will also need your email at your Account Manager.

This app offers the option to receive push notifications related to your visit to the parks. To turn off these notifications, manage them in your device’s settings.
Updated on
Jun 28, 2022

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
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708 reviews
L Robinson
June 28, 2022
The park is amazing. I highly recommend it. All of the activities are exhilarating and great family fun. I highly recommend you do the ziplines and amphibious vehicles doing the day to ensure great pictures. I paid for photos by the park to be taken and I was disappointed that many events were not captured, even with the chip activated in the helmet. We did the ziplines and only 1 fuzzy picture was captured for my husband and not myself. That sucks royally. $75 waste. The buffet is awesome.
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Hiram Romero
April 4, 2022
Great park, this is the best park you can visit in Mexico, period. The low rate is for the app which is only for buying tickets and download pictures. BuT you need to pay for the digital pictures you took. They wanted to charge me $80 usd for only 10 pictures in digital which is crazy, huge disappointment because they don't tell you that until the end.
4 people found this review helpful
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Ruby Vasquez
June 18, 2022
WASTED. animals are caged and everything is over-rated! ALSO, food is old and over priced. Wished i would have seen real vids before wasting my time and money.
4 people found this review helpful
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What's new

* Add items to your visit with a new aggregates view.
* Solve problems in the purchasing section.
* Update data.