Xerox® Easy Assist

3.7
549 reviews
100K+
Downloads
Content rating
Everyone
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About this app

The Xerox® Easy Assist app is a convenient and easy to use app that simplifies installation and management of your Printer or Multifunction Printer right from your mobile phone, allowing you direct access to self-support services and real-time monitoring of your printer performance – all without IT support.

KEY STANDARD FEATURES

EASY SET UP: Get up and running quickly with guided installation of your Xerox device

STAY PRODUCTIVE: Quickly browse and print documents from within the app, monitor supply levels and easily reorder Genuine Xerox Supplies

SUPPORT ON THE SPOT: In the unlikely event you run into issues, resolve them quickly with real-time access to self-support services

SECURE YOUR DEVICE: Prevent unauthorized user access by easily managing device admin passwords
Updated on
Jul 13, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 2 others
No data collected
Learn more about how developers declare collection
Data isn’t encrypted
Data can’t be deleted

Ratings and reviews

3.7
532 reviews
Ozzie
March 20, 2024
I can't print anything but a test page from my android phone. In the menu I am missing the print tab. I can go to my address number on the internet and from there I can print all the config, demo, etc pages all I want. But that is it. I am so close to using this app. Ever since I got my 3215 workcentre I haven't been able to print from my phone. I have no problem printing from my computer.
15 people found this review helpful
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Chris
July 2, 2025
extremely bad quality app, just the same as the software on their printers. buying this stupid thing was the worst idea ever! the app won't let me connect to the printer, it won't let me scan the qr code for hours, and when it finally does, it works for a few hours until the printer randomly disconnects and I need to go through the entire process AGAIN! I wish I could give this app and Xerox zero stars!
1 person found this review helpful
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Xerox Corporation
July 8, 2025
I'm sorry you're having trouble connecting to your printer. Please reach out to the Xerox Easy Assist support team using the in-app Contact Us feature. Include the printer model number and the details around the problem you're having.
Thomas Heczko
May 17, 2025
Can't print anything older workcentre 3025 ... all files are grayed out when trying to select anything in the app ... i consider buying a brother now 😔 premissions all that are available are set but there is no storage premission i can select so i don't know but trying from android did not tested apple yet but it says printer not support file tryed pdf, image ... nothing works and nothing can be selected big issue for me because i can't print documents from my email LOL - XEROX BAD
3 people found this review helpful
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Xerox Corporation
May 21, 2025
The WorkCentre 3025 has limited support for Xerox Easy Assist's setup, printing, and scanning functionality at this time. The 3025 can be monitored in XEA for toner levels, paper levels, and other information. You can also access the support tools within XEA. Please reach out to Xerox Support if you need further assistance—we’re here to help.

What’s new

Bug fixes.