Xerox® Easy Assist

1.09K reviews
Content rating
Everyone
100K+
Downloads
Content rating
Everyone
Learn more
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About this app

The Xerox® Easy Assist app is a convenient and easy to use app that simplifies installation and management of your Printer or Multifunction Printer right from your mobile phone, allowing you direct access to self-support services and real-time monitoring of your printer performance – all without IT support.

KEY STANDARD FEATURES

EASY SET UP: Get up and running quickly with guided installation of your Xerox device

STAY PRODUCTIVE: Quickly browse and print documents from within the app, monitor supply levels and easily reorder Genuine Xerox Supplies

SUPPORT ON THE SPOT: In the unlikely event you run into issues, resolve them quickly with real-time access to self-support services

SECURE YOUR DEVICE: Prevent unauthorized user access by easily managing device admin passwords
Xerox® Easy Assist enables mobile users a simple method for printer setup
Updated on
Jul 2, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Location, Personal info and 2 others
  • No data collected
    Learn more about how developers declare collection
  • Data isn’t encrypted
  • Data can’t be deleted

Ratings and reviews

1.06K reviews
Mark Genney
July 31, 2026
This app (and my printer) worked fine until Xerox pushed a firmware update. The printer required additional or new configuration steps. The app insisted on a password. Nothing worked. I complained to Amazon that a firmware update had made my printer unusable. Amazon gave me a full refund. Genius Xerox. My printer was only 7 months old.
1 person found this review helpful
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Harvinder Bharj
August 6, 2026
Terrible and a complete waste of time. Stuck on asking for an admin password, default (serial number) not working, and unable to change or add a new password. Better off just setting up the print via the build in controls
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Zan
July 5, 2026
Inconsistent experience when trying to print documents, sometimes it's painless other times it's impossible to connect
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Xerox Corporation
July 6, 2026
I'm sorry you're having trouble staying connected with the printer. Make sure you have the latest printer firmware loaded. If you still experience this problem, please reach out to the Xerox Easy Assist support team using the in-app Contact Us feature. Include your printer model and that you have intermittent connection to your printer.

What’s new

Minor updates and bug fixes.