Xerox® Easy Assist

Name: Xerox® Easy Assist
Availability: InStock
Rating: 3.809999942779541 (1044 reviews)
Author: Xerox Corporation

Xerox Corporation

3.8

1.04K reviews

Everyone

100K+

Downloads

Everyone

Learn more

About this app

The Xerox® Easy Assist app is a convenient and easy to use app that simplifies installation and management of your Printer or Multifunction Printer right from your mobile phone, allowing you direct access to self-support services and real-time monitoring of your printer performance – all without IT support.

KEY STANDARD FEATURES

EASY SET UP: Get up and running quickly with guided installation of your Xerox device

STAY PRODUCTIVE: Quickly browse and print documents from within the app, monitor supply levels and easily reorder Genuine Xerox Supplies

SUPPORT ON THE SPOT: In the unlikely event you run into issues, resolve them quickly with real-time access to self-support services

SECURE YOUR DEVICE: Prevent unauthorized user access by easily managing device admin passwords

Updated on

Apr 8, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

Location, Personal info and 2 others

No data collected

Learn more about how developers declare collection

Data isn’t encrypted

Data can’t be deleted

Ratings and reviews

3.9

1.02K reviews

Andreea G

May 1, 2026

It's not working at all, not even after updating the firmware. It doesn't find the printer on wifi, I had to manually add the ip and didn't print the test page but it shows "successful" message. No files are supported, printing from any app is blocked. In conclusion it's useless. I've contacted the support and it's like talking to a wall: no one answered

10 people found this review helpful

Xerox Corporation

February 23, 2026

Please reach out to the Xerox Easy Assist support using the in-app Contact Us feature and include the printer model. Xerox Easy assist does not currently support printing to a Phaser 3020 or WorkCentre 3025 because neither printer natively supports common print formats, thus you need to print from a PC using a print driver.

Andreas Hartmann

June 26, 2026

You MUST accept a ridiculous privacy policy to print, the old app doesn't force you to. No thanks, this is a clear downgrade. Regarding Xerox reply: If the app doesn't collect PII, then it shouldn't force users to agree to the entire xerox privacy policy, but a specific one that doesn't grant Xerox those permissions. Otherwise, in the future, Xerox can legally add things like tracking, after it already made users agree to it. in the policy it says for ex "We may collect data about your location"

Xerox Corporation

June 25, 2026

Xerox Easy Assist does not collect personal identifiable information except your email when you contact support. We only use your email to respond to you directly. All permissions requested by the app, such as location and network devices, are only used by the app for finding/connecting to printers; they are not collected outside of your phone.

Andrew Watson

June 7, 2026

Great difficulty using ap to set my printer up. The whole thing was very confusing and whilst I am not fully tech savvy I am competent.

1 person found this review helpful

Xerox Corporation

June 8, 2026

I'm sorry you were having difficulties setting up your printer using Xerox Easy Assist. If you have time, please reach out to the Xerox Easy Assist support team using the in-app Contact Us feature and include the printer model and what issues you ran into.