Cathay Pacific

3.7
8.57K reviews
1M+
Downloads
Content rating
Everyone
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About this app

INTRODUCING PASSWORDLESS SIGN-IN WITH PASSKEY

Experience a faster, more secure way to sign in! Say goodbye to complex passwords - your passkey lets you sign in with just your face, fingerprint or PIN.

We've also rolled out exciting security enhancements to keep your account safer than ever. You can use your passkey to authenticate sensitive actions with ease and confidence.

We’d love to hear from you. Share your feedback with us at mobileapp@cathaypacific.com.

Download or update the Cathay Pacific app now.
Updated on
May 7, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 3 others
This app may collect these data types
Personal info, Financial info, and App info and performance
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.7
8.23K reviews
Jonathan Chang
May 17, 2025
the app was really nothing special before but with the latest update it is completely unusable. Unable to Sign In, and constantly crashing. The passkey requirement is totally not clear until you have successfully signed in and the overall experience is extremely poor. I cannot access any of my bookings. Your developer needs to resolve these issues ASAP, clearly it hasn't been tested before releasing to the public.
1 person found this review helpful
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Air-On FilAmPhibian
November 24, 2023
A very intuitive App. Easy to navigate and use. Thank you! One issue I have noticed is the seat reservation process is disjointed. As a Cathay Mike's Member flying economy class, I was able to select my seat 48 hours in advance. That was good. But, upon online checkin, which is completed within 24 hrs of the flight, my previously selected seat (that was selected 48nhrs before the flt) was not available and now I had to select another seat, but with far less available seats to choose from.
13 people found this review helpful
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InsomniAbe Mo
September 13, 2022
Samsung Galaxy S7 Edge Android 8.0: I agree with many users, this is a very poorly designed mobile UI app. I downloaded it and spent 5 minutes going around in circles trying to sign in. It doesn't help that every time you select "login", a country phone/language list keeps popping up you have to scroll through, then it takes you back to another sign in screen After you have already input your login creds. Cathay has to hire people who actually understand UI design and functionality.
7 people found this review helpful
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Cathay Pacific Airways Ltd
September 16, 2022
Hi Sir/Madam, Thanks for your feedback and I am sorry that you encountered issues when using our app. Would you mind sending a screenshot of the app setting page that contains the app version and AppID to mobileapp@cathaypacific.com for us to investigate further. Apologies for the inconvenience caused. Regards, The Cathay Pacific App Team

What’s new

As always, we’ve included enhancements and fixes in this update to improve your overall app experience.

We’d love to hear from you. Send us your feedback at mobileapp@cathaypacific.com

App support

About the developer
CATHAY PACIFIC AIRWAYS LIMITED
mobileapp@cathaypacific.com
9/F CENTRAL TWR CATHAY PACIFIC CITY HONG KONG INTERNATIONAL AIRPORT 大嶼山赤鱲角 Hong Kong
+852 2747 6852

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