Cathay Pacific

3.8
6.98K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Connecting you to meaningful people, places and experiences
The official Cathay Pacific app is your ever-present travel companion, with everything you need from booking to boarding. It’s designed for your convenience, so you can focus on what lies ahead.

DESIGNED FOR YOU
The homescreen provides a personalised and intuitive experience, giving you everything you need at your fingertips.

BOOKING MADE EASY
Conveniently book Cathay Pacific flights to over 190 destinations direct from the app, as well as enjoying exclusive mobile offers.

MANAGE YOUR BOOKING, EASILY
Check in online, grab your mobile boarding pass, ask our chatbot about baggage information or select your preferred seat or meal. During flight disruptions, manage and rebook your trip on the go and receive important flight updates.

YOUR ACCOUNT AT YOUR FINGERTIPS
The all-new profile page allows you to check your Status Points and Asia Miles all in one place and have your membership card on hand anywhere, at any time.

QUICK AND SAFE SIGN IN WITH YOUR FACE ID / TOUCH ID
Conveniently and more securely, sign in to your account using your Face ID / Touch ID with just a glance or touch.
Updated on
Jan 17, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.8
6.65K reviews
Air-On FilAmPhibian
November 24, 2023
A very intuitive App. Easy to navigate and use. Thank you! One issue I have noticed is the seat reservation process is disjointed. As a Cathay Mike's Member flying economy class, I was able to select my seat 48 hours in advance. That was good. But, upon online checkin, which is completed within 24 hrs of the flight, my previously selected seat (that was selected 48nhrs before the flt) was not available and now I had to select another seat, but with far less available seats to choose from.
6 people found this review helpful
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InsomniAbe Mo
September 13, 2022
Samsung Galaxy S7 Edge Android 8.0: I agree with many users, this is a very poorly designed mobile UI app. I downloaded it and spent 5 minutes going around in circles trying to sign in. It doesn't help that every time you select "login", a country phone/language list keeps popping up you have to scroll through, then it takes you back to another sign in screen After you have already input your login creds. Cathay has to hire people who actually understand UI design and functionality.
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Cathay Pacific Airways Ltd
September 16, 2022
Hi Sir/Madam, Thanks for your feedback and I am sorry that you encountered issues when using our app. Would you mind sending a screenshot of the app setting page that contains the app version and AppID to mobileapp@cathaypacific.com for us to investigate further. Apologies for the inconvenience caused. Regards, The Cathay Pacific App Team
Ciaran Skinner
February 1, 2024
Poor customer experience using both the app and web site. Tried to check in exactly 48 hours before my flight. Chose a seat and on the next page was advised on line check in was not possible. Used what's app to communicate and was advised I had to wait until at the airport. Spoke to a supervisor who emailed the airport but the day before the flight I was called and told my original seat was unavailable. I accepted an alternative but why join CP when no member perks. All staff were very polite.
3 people found this review helpful
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What's new

As always, we’ve included enhancements and fixes in this update to improve your overall app experience.

We’d love to hear from you. Send us your feedback at mobileapp@cathaypacific.com