
Susannah Horn
my order was completely wrong, food cold and missing items. this was absolutely not a good experience at the Vine Street in Kissimmee location. Tried to call but never an answer. It really ia not that hard to read the ticket order and double check the order to make sure everything is correct and accounted for before handing out order to customers. Very disappointed!!!!

Jeremy (Wildman)
I love Steak 'n Shake!! The layout and design is great, however, I've NEVER been able to place an Online order on the app, only in person. Also a reoccurring issue scanning my receipts. I have so many points that I can't even apply too my order. I still have hopes these issues can be turned around, because if not, what's the point of even having the app??
4 people found this review helpful

Paul Detkowski
this app does not work with gift cards well at all. I cannot use the fractional gift cards left over from previous purchases and i havent been able to place an order using a gift card for months. its just sitting on my account unable to be used. fix your app and allow us to split payment and use multiple gift cards. so many other apps can do it. you are severely falling behind.
1 person found this review helpful