
Alyx Buckmann
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No ability to change the app to English, nor can I sign up via the app. Really disappointed as I've heard many great things. I live in Germany, speak it fluently, but I dislike German and hence want to use the app in English. Disgusting UI/UX, incredibly buggy usage, no ability to do basic tasks without 20+ clicks, this bank does not know how a user wants to use bank. I can tell they have never heard of terms like "UX research", "focus groups" or "usability studies". Hurts my soul.
2 people found this review helpful
GLS Gemeinschaftsbank eG
November 29, 2024
Hello Alyx, thank you for your feedback! We understand your wish for an English language option in the app. The update with English language will be available soon. We’re also here to help with any login issues — feel free to reach out anytime. Best wishes, the GLS Bank Team!

YuGiMob
It has a more pleasing look but it has less functionality. I cannot click on a transaction that has been sent to me and click on a button to send a transaction to the very same contact, when that was possible on the 2022 version
5 people found this review helpful
GLS Gemeinschaftsbank eG
October 7, 2024
Dear YuGiMob, thank you for your feedback. For example, with the photo transfer, dark mode, multibanking or complete brokerage, we offer more options in one app than before. We will be happy to incorporate your feature requests into the new app. Best regards from the GLS Bank team