![](https://play-lh.googleusercontent.com/a/ACg8ocKbAIzaH32syTY7N2vwA2ZDN3Gowkwzckh9bhs2PvkZOa8hnw=s32-mo)
Holgi B.
- Flag inappropriate
- Show review history
The app is actually quite nice, but this in-app marketing stuff ("offers", "did you know?") is super annoying to me. Every single time I open the app, which I do multiple times per day, the first thing I do is click on the little "x" to remove this distracting clutter! But those boxes keep showing. It really makes me angry... :( The least thing you should do is to offer an opt-out of this stuff! Edit: Still getting those ads in 2024, despite sending multiple mails and feedback.
82 people found this review helpful
ING Deutschland
June 23, 2022
Hello Holgi B., if you don't like the product / service ads, please send an e-mail to info@ing.de. Our colleagues will find a good solution for you. Kind Regards, your ING
![](https://play-lh.googleusercontent.com/a/ACg8ocIymluHay9BtG6Dhr6Sg0NhMzyA4mZfIQ21CEWPHhHB6qo-SWY=s32-mo)
Marsel
The app constantly stops working for no reason. It is simply stuck on a logo after opening and starts slowing down the phone. I cannot even log in. The only possible fix is reloading the phone. I've used 6 other completely different banking apps on my phone for a long time and none of them has ever had a similar issue. But it constantly happens with this banking app. I am afraid that one time app will stop working and I will lose access to my funds, please fix it asap!
ING Deutschland
July 15, 2024
Hello Marsel, thanks for your feedback. We'd like to have a look at your app, so please contact us. You'll reach us via In-App Call at Profil - Hilfe & Feedback. Thanks a lot and best wishes your ING
![](https://play-lh.googleusercontent.com/a/ACg8ocKz0QtqYGPh2_5ytlFcO4xRfgR7cmOlbem6gqLrZl1TFxmE8g=s32-mo)
A Bresel
A lot of useful features such as getting cash in stores or paying money with photo transfers are hidden somewhere in the settings page. But the worst thing was that I could not find the interest rate of my savings account without googling it. I guess it's to keep you from realising how much they are ripping you off with a a meagre 1.25%. Otherwise a good enough app considering the banking landscape in Germany. Other banks are catching up fast though.
3 people found this review helpful