MeinMagenta: Handy & Festnetz

Telekom Deutschland GmbH

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About this app

All the important information about Telekom services, such as data usage, contract, invoices, credit balance, order overview, and much more – in one app.

CHECK DATA USAGE & COSTS:
With the MeinMagenta app, you can check your remaining data allowance at any time. If you've used up your data allowance, you can easily add a DayFlat or SpeedOn pass.

TOP UP YOUR PREPAID PLAN:
Check your prepaid credit on your mobile phone, as well as your remaining minutes and SMS allowances, at any time with MeinMagenta. You have three convenient options for topping up your credit: instant top-up, top-up code, and automatic top-up.

VIEW YOUR INVOICES:
With MeinMagenta, you have access to your monthly invoices. See at a glance what has been paid or credited and whether your account is currently balanced.

OPTIMIZE INTERNET AND WI-FI:
Set up your Telekom router and Wi-Fi extender with the MeinMagenta app. Easily check from anywhere whether everything is working correctly with your Wi-Fi and router. View connected devices. Use the settings for your internet and internet security. Find helpful tips and features for directly resolving problems.

MAGENTA MOMENTS:
As a customer, you benefit from our exclusive loyalty program! With Magenta Moments, you can expect regular special gifts, benefits, and surprises. Whether it's mobile, streaming, or shopping – we thank you for your loyalty.

ARTIFICIAL INTELLIGENCE FOR YOUR QUESTIONS:
In the "Magenta AI" section, you receive precise and fast answers by either using your voice or typing your query. Together with our partner Perplexity, we provide you with helpful and concise answers to all your questions. For your Telekom-related issues, such as contracts, bills, orders, or service disruptions, Ask Magenta, our digital assistant, is available around the clock and without any waiting time.

HELP AND SERVICE:
With MyMagenta, you can resolve common issues yourself in no time. Clear help categories, solution assistants, and a convenient full-text search function will assist you.

APP WIDGET:
Quickly view your data usage without opening the app on your phone.

We welcome your feedback at www.telekom.de/community

Enjoy the app!

Your Telekom

Ratings and reviews

I'm a new customer with Telekom and I'm unable to add my contract to the app. The "Add a service" button, which seems to be the button I'm supposed to use, leads to a blank screen. Everything I need to know is (presumably) available on the website as well, but the app as it is right now is simply unusable. When the time comes for me to renew my contract, this poor app experience could be a deciding factor in whether I stay with Telekom or not.

The app is nice and user-friendly, but the most annoying thing is that I can't use the app without downloading the latest updates. When I need to quickly check the status of my account, how much data I have and so on, and the new updates are available at the same time, there's no option to open the app first and update it later. I have to spend my data for a useless update or to look for wi-fi for this purpose, only after that I can check my account. Please create this option.

I’m using a prepaid plan, and the Android app still feels incomplete. Some features display placeholders like “Current Data” instead of actual information, and several sections are not fully translated. A few menu items require a customer number, but it’s unclear where to find it. I followed the instructions, but I don’t have any of the documents or options they mention. Overall, the experience is confusing and needs improvement.

What’s new

- Router und WLAN-Verstärker der Speedport 7 Serie installieren und bedienen
- Einstellungen für Internet und Telefonie
- Mehr Sicherheit im Heimnetz mit den Funktionen Internet Sicherheit, Kinderschutz und Online-Zeiten
- Status-Anzeige des Internet-Ausfallschutzes
- Erstellen Sie mit Magenta AI Ihren eigenen, KI-generierten Podcast

Jetzt die neueste Version installieren und bewerten.

Vielen Dank für Ihr Feedback!
Ihre Telekom