My NTRA

1.9
22.7K reviews
1M+
Downloads
Content rating
Everyone
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About this app

My NTRA mobile app provides the user with rich informative content about the Egyptian telecom service and how to understand and use the service safely. It also informs the user about his/her rights and duties while using telecom services in Egypt.
In addition, it provides the user with interactive content like the service quality maps and interactive services like creating complaints, querying mobile number portability (MNP) request, internet & network quality check, etc.
Updated on
Aug 31, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info, and App info and performance
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

1.9
22.4K reviews
مطبخ مي غراب
December 6, 2023
After creating any complaint, I can't open it to check the feedback, icon is not clickable, how can I find the feedback! Even I tried from website, I couldn't find any tab for follow up, only create new complaint
8 people found this review helpful
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Ahmed Kamal
January 14, 2024
The app keeps saying my ID number is incorrect in all of the services that require ID. I'm sure my ID number is correct!
3 people found this review helpful
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Adel Elfanagily
April 16, 2023
The app doesn't work! Tried downloaded the app for my device in the first time, I tried so many times at different places and it the same error message appear every time. Failed to register, either as first or log in, Verification SMS not received. Most of services require registered user so how to get benefit of this thing? It seems NTRA didn’t pay their SMS invoice. Plus it consumes power that I have force stop it The app doesn't work! Tried downloaded the app for my device in the first time,
33 people found this review helpful
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What's new

Bug fixes and performance improvement