My NTRA

1.4
30.1K reviews
Content rating
Everyone
5M+
Downloads
Content rating
Everyone
Learn more
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About this app

My NTRA mobile app provides the user with rich informative content about the Egyptian telecom service and how to understand and use the service safely. It also informs the user about his/her rights and duties while using telecom services in Egypt.
In addition, it provides the user with interactive content like the service quality maps and interactive services like creating complaints, querying mobile number portability (MNP) request, internet & network quality check, etc.
Updated on
May 25, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info
This app may collect these data types
Location, Personal info and 2 others
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

1.4
29.7K reviews
Jaq niall
June 19, 2026
This app should serve 100+M individual, yet crashes all the time, logs you out, and it's almost impossible to rely on getting any useful information!! This app represents a government institution and that's how unreliable it is? That's very shameful but expected from service in Egypt
4 people found this review helpful
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•Mai Maher•
June 18, 2026
stopped working, whenever i try looking at 'my numbers' i always get the message "service is currently unavailable" for a month... and I'm not the only one who has the same problem.
4 people found this review helpful
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AHMED ELSHERIF
June 19, 2026
I changed rating from 5 to one. Initially it was a great so. Now you cannot inquire about your numbers or wallets. It became almost useless app.
3 people found this review helpful
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What’s new

Application enhancements and bug fixes
Content rating
Everyone
Learn more

App support

About the developer
NATIONAL TELECOMMUNICATIONS REGULATORY AUTHORITY (NTRA)
mhabib@tra.gov.eg
Building No. 4B Smart Village, Km 28 Cairo, EGYPT Giza الجيزة 12577 Egypt
+20 10 01031508

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