My NTRA

My NTRA

About this app

My NTRA mobile app provides the user with rich informative content about the Egyptian telecom service and how to understand and use the service safely. It also informs the user about his/her rights and duties while using telecom services in Egypt.
In addition, it provides the user with interactive content like the service quality maps and interactive services like creating complaints, querying mobile number portability (MNP) request, internet & network quality check, etc.

Ratings and reviews

I complained more than once with no response that the APP shows a mobile number that is not registered under my NID while the service provider registers the same number for another person and he already has an e-wallet linked over the same number

Not helpful at all This app is full of problems. It takes forever to load, sometimes doesn’t even open, and often crashes on simple actions. The complaint system is confusing and most of the time you never get a response. Notifications don’t work properly, and the interface is old and difficult to use. Instead of solving telecom issues, the app makes them worse. Needs a complete rework.

The app doesn't work! Tried downloaded the app for my device in the first time, I tried so many times at different places and it the same error message appear every time. Failed to register, either as first or log in, Verification SMS not received. Most of services require registered user so how to get benefit of this thing? It seems NTRA didn’t pay their SMS invoice. Plus it consumes power that I have force stop it The app doesn't work! Tried downloaded the app for my device in the first time,

What’s new

Bug fixes , performance improvement and New Services