My NTRA

1.2
27.7K reviews
1M+
Downloads
Content rating
Everyone
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About this app

My NTRA mobile app provides the user with rich informative content about the Egyptian telecom service and how to understand and use the service safely. It also informs the user about his/her rights and duties while using telecom services in Egypt.
In addition, it provides the user with interactive content like the service quality maps and interactive services like creating complaints, querying mobile number portability (MNP) request, internet & network quality check, etc.
Updated on
Oct 23, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info
This app may collect these data types
Location, Personal info and 2 others
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

1.2
27.3K reviews
الشريف حمدى العربي
November 27, 2025
its very hard to register, verification code arrive after expiration - i tried many times but NOTHING
12 people found this review helpful
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Nabil Saleh
November 26, 2025
it is so difficult to use app . it is impossible to pay custom for new device
6 people found this review helpful
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Raafat Mustafa
August 20, 2025
Not helpful at all This app is full of problems. It takes forever to load, sometimes doesn’t even open, and often crashes on simple actions. The complaint system is confusing and most of the time you never get a response. Notifications don’t work properly, and the interface is old and difficult to use. Instead of solving telecom issues, the app makes them worse. Needs a complete rework.
39 people found this review helpful
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What’s new

Bug fixes , performance improvement and New Services

App support

About the developer
NATIONAL TELECOMMUNICATIONS REGULATORY AUTHORITY (NTRA)
mhabib@tra.gov.eg
Building No. 4B Smart Village, Km 28 Cairo, EGYPT Giza الجيزة 12577 Egypt
+20 10 01031508

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