Citilink
1.8star
5.62K reviews
1M+
Downloads
Everyone
info
About this app
Your journey starts in your hand. Here's an update for a fresher look and a more comfortable experience.
Login easier with a variety of login options with Member Login or Google Login. A more fun and dynamic appearance is ready to delight you.
We value your time as much as you do, so we shortened the loading duration and make it faster.
Have simpler steps to book your flight and organize the list to your needs effortlessly with Sort & Arrange feature.
Be more efficient and choose your payment methods, we prepare more options here in our latest version.
Login easier with a variety of login options with Member Login or Google Login. A more fun and dynamic appearance is ready to delight you.
We value your time as much as you do, so we shortened the loading duration and make it faster.
Have simpler steps to book your flight and organize the list to your needs effortlessly with Sort & Arrange feature.
Be more efficient and choose your payment methods, we prepare more options here in our latest version.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
Ratings and reviews
1.9
5.56K reviews
Dian Saskia
- Flag inappropriate
August 15, 2025
doesn't work as expected. - No matter how many times I repeated the order, it doesn't count the cost for the extra baggage and insurance I ordered. - There's no "back"/"previous step" facility once you rich the payment process. So when I got the problem in point 1, I should close the app. - It doesn't have facility for checking our unfinished order. When I open the app again, I couldn't access the previous order. BUT the seat I choose previously isnt available because of that previous order.
1 person found this review helpful
Citilink Indonesia
August 20, 2025
Good morning Sir/Madam, Thank you for the review provided. We apologize for any inconvenience. Please be willing to send complaint details via email customercare@citilink.co.id to help us understand the problems you are experiencing. We are waiting for confirmation and we will be happy to help. Thank you Citilink Customer Care.
nur komariah
- Flag inappropriate
- Show review history
June 28, 2025
untuk kursi yg tidak berbayar dipilihkan random, buat yg travel in group kursinya terlalu random mental terlalu jauh, in my case, 1 kursi di 7 dan 1 kursi di 30. conclusion: the app wasn't much help. Better to check in offline.
Citilink Indonesia
June 28, 2025
Selamat Sore Bapak/Ibu. Terima kasih atas ulasan yang diberikan. Kami mohon maaf atas ketidaknyamanan yang dialami. Mohon kesediaannya dapat mengirimkan detail keluhan melalui email customercare@citilink.co.id. Kami tunggu konfirmasinya dan dengan senang hati kami akan membantu. Terima kasih Customer Care Citilink
Sunil Adwani
- Flag inappropriate
July 9, 2025
dissatisfied with your app. other airlines let you choose yr seat. Citilink allots yr seat automatically & asks for payment for Re-allotment. it's all about money & not service! also could not download my e-ticket.
Citilink Indonesia
July 10, 2025
Good morning Sir/Madam, Thank you for the review provided. We apologize for any inconvenience. Please be willing to send complaint details via email customercare@citilink.co.id to help us understand the problems you are experiencing. We are waiting for confirmation and we will be happy to help. Thank you Citilink Customer Care.
Whatās new
- Get a complete travel experience with us!
- Enjoy seamless convenience by accessing integrated ground transportation features directly from our app.
- Enjoy seamless convenience by accessing integrated ground transportation features directly from our app.
App support
About the developer
PT. CITILINK INDONESIA
indonesiacitilink@gmail.com
Management Support Building I 1st Floor
Garuda City Soekarno-Hatta Internasional Airport
Kota Tangerang
Banten 15126
Indonesia
+62 811-1060-808
