IO, l'app dei servizi pubblici

PagoPA S.p.A.

About this app

IO allows you to easily and securely interact with various Italian, local or national Public Administrations, collecting all their services, communications and payments in a single app.
In particular, through IO you can:

- receive your COVID-19 Green Certifications;
- receive relevant messages and communications from public, local or national bodies;
- remember and manage your deadlines to the Public Administration, adding reminders directly to your personal calendar;
- receive payment notices, with the ability to pay services and taxes from the app in seconds (directly from the message or via QR scan of the paper notice);
- keep track of your payments to the Public Administration, thanks to the history of the operations carried out.

To start using IO, you must register with your SPID credentials or, alternatively, with your Electronic Identity Card (CIE). After the first registration, you will be able to log in more easily by typing the PIN chosen by you or by biometric recognition (fingerprint or face recognition), while maintaining secure authentication.

IO is a project that grows day by day, also thanks to the feedback from citizens: if you see something that doesn't work or that you think could be improved when using it, you can report it through the appropriate tools in the app.

Many new features will be released in the coming months: follow the project roadmap on the io.italia.it website

Accessibility declaration: https://form.agid.gov.it/view/50a3e66c-252e-416d-b96a-9717141161b4

Ratings and reviews

Impossibile caricare le carte bancomat ING (VPAY). Ho aggiornato una delle carte di credito, ho dovuto confermare che intendevo usarla per il cashback, ma dopo averla attivata per tale scopo (controllando attentamente) mi sono ritrovato la carta come da attivare. Ho perso in tal modo diverse transazioni di importo rilevante. Pessimo It is not possible to upload ING bancomat (VPAY). I updated one of the credit cards, I had to to confirm that I intended to use it for the cashback but, after having activated it (carefully checking), I discovered that the card resulted not active. For this reason I lost the registration of many relevant expenses. Real bad.

Useless. I can't pay my PagoPa notice in any way. It gets stuck in "We are checking the infos of your notice". Italy is a country with the highest levels of burocracy, and expects everyone to do everything digitally by taxing or banning operations through a physical place, when their systems are absuolte garbage.

An absolute waste of time. Wallet doesn't load or accept payment method. None of the links work and the app sends you in circles of non-functioning error messages. Shocking.

What's new

La versione più recente risolve vari problemi tecnici e migliora le prestazioni dell'app.