IO, l'app dei servizi pubblici

4.7
677K reviews
Government
10M+
Downloads
Content rating
Everyone
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About this app

With the IO app, you can interact easily and securely with various Italian public administrations, both local and national. You can access all their services, receive communications, and manage payments, all in one app.

Specifically, with IO, you can:

- add your personal documents to the app's Wallet to have them digitally accessible on your device;
- receive relevant messages and communications from public bodies, including those with legal value;
- remember and manage your public administration deadlines;
- pay any pagoPA notice by scanning the QR code or from a message received in the app;
- download your pagoPA receipts, even if you didn't pay through the app.

To get started with IO, log in to the app with your SPID credentials or, alternatively, with your Electronic Identity Card (CIE) or the CieID app. After your first login, you can log in even faster by entering a PIN of your choice or using biometric recognition (fingerprint or face recognition), maintaining secure authentication.

IO is an app that evolves daily, also thanks to your feedback: if you notice something that doesn't work as expected or that you think could be improved, you can report it using dedicated features in the app.

Accessibility Statement: https://form.agid.gov.it/view/8f6be3e0-97b6-11f0-b1d3-cb68959f3505
Updated on
Feb 4, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.7
674K reviews
Keijo D. Putt
December 1, 2025
State sponsored app, overly complicated like Italian bureaucracy in general. Barely meets the goal of keeping documents, notifications and payments under check and, most importantly, paperless. some notifications arrive late, some others right on time, so it's also a raffle: you never know if it's going to work.
4 people found this review helpful
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Stella Efogor (PFC)
January 30, 2026
I like it because it's very easy to use , in terms of payments it brings out the details you need and does not require going through the process of filling anything and it delivers fast
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Issahaku Gariba
January 27, 2026
Easy, fast and releases loss of time.
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What’s new

- Carta scaduta? Abbiamo reso molto più semplice aggiornare i tuoi metodi di pagamento salvati.
- Abbiamo risolto problemi tecnici minori per garantirti la migliore esperienza sull'app.