IO, l'app dei servizi pubblici

4.7
852K reviews
Content rating
Everyone
Government
10M+
Downloads
Content rating
Everyone
Learn more
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About this app

With the IO app, you can interact easily and securely with various Italian public administrations, both local and national. You can access all their services, receive communications, and manage payments, all in one app.

Specifically, with IO, you can:

- add your personal documents to the app's Wallet to have them digitally accessible on your device;
- receive relevant messages and communications from public bodies, including those with legal value;
- remember and manage your public administration deadlines;
- pay any pagoPA notice by scanning the QR code or from a message received in the app;
- download your pagoPA receipts, even if you didn't pay through the app.

To get started with IO, log in to the app with your SPID credentials or, alternatively, with your Electronic Identity Card (CIE) or the CieID app. After your first login, you can log in even faster by entering a PIN of your choice or using biometric recognition (fingerprint or face recognition), maintaining secure authentication.

IO is an app that evolves daily, also thanks to your feedback: if you notice something that doesn't work as expected or that you think could be improved, you can report it using dedicated features in the app.

Accessibility Statement: https://form.agid.gov.it/view/8f6be3e0-97b6-11f0-b1d3-cb68959f3505
Updated on
Jul 3, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.7
848K reviews
Ferdinando Pucci
May 26, 2026
this app is extremely frustrating. it's connection to the banking systems is very unstable, fails 9 time out of 10. it has issues with the digital verification systems of visa cards. the fees of its partners are quite high. why would one use it? just walk to the post office and save your liver
2 people found this review helpful
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E
March 24, 2026
there is a bug. when i try to open the app after a while i get errors like: "Things seem to be going a little slowly at the moment." or: "It looks like you don't have an active internet connection" while I'm connected to the internet. when I clear the cache and data of the app and login again, it starts to work fine...
4 people found this review helpful
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Ik Aghaulor
May 9, 2026
Very nice and simple... any payment concerning auto, you will get notifications immediately.
2 people found this review helpful
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What’s new

- Ora puoi pagare gli avvisi pagoPA anche con Fabrick Pay by Bank, oltre agli altri metodi già presenti (Apple Pay, BANCOMAT Pay, Carta di debito o credito, Google Pay, Klarna, MyBank, Paga con Postepay, PayPal e Satispay).
- Abbiamo risolto problemi tecnici minori per garantirti la migliore esperienza sull'app.