Mi Movistar Colombia

Movistar Colombia

About this app

Download the new Mi Movistar App and manage all your products and services more easily. The new Mi Movistar App brings you closer to all the information you need about your Movistar mobile and home products.

PREPAID

- Recharge online and always receive promotions for doing it from the App.

- Choose and buy your packages with exclusive benefits.

- Check your consumption and balances.

- Check all the services we have for you such as: change of plan, renewal and replacement of telephone, family and friends, 5X1, pass gigabytes - ask for gigabytes and more.

POSTPAID - Check the consumption of your data, voice and SMS of your mobile line, and know the detail by entering your consumption. Buy additional packages, know the value to pay and your cut-off date. - Check up to your last 6 invoices, download and make the payment from the application for your mobile products, we have tutorials to help you get to know your invoice better. - Program your payments with charge to your Credit Card. - Know the information and characteristics of your plan.

- Hire your Premium Services: Amazon, Netflix, Disney+ or Star+.

HOME

- Check, Download and Pay your bill from the application, we have tutorials to help you in the process.

- Know the details of your plan and services.

- Control your Wi-Fi network from the comfort of your cell phone so that you can change your password, see connected devices, do a speed test and much more. We also develop self-management options and help for Internet, TV and Fixed Line support.

- Hire and activate your Premium Services: Amazon, Netflix, Disney+ or Star+.

EXCLUSIVE OFFERS FOR YOU - Find exclusive promotions in the new "Offers" section: with Movistar offers, promotions, products and services selected for you. If you want to buy an Internet service for your home, you can do it very easily in your Mi Movistar App, we have a public portal for you to know all the Movistar offer without the need to register in the application. CUSTOMER SERVICE - Solve your queries through our Guiabot, your Movistar virtual assistant, who is available to you 24/7. - Perform the self-diagnosis of your cell phone through Smart Doctor and technical service of your phone

purchased with Movistar at home - And, if you need it, find the Movistar Experience Center closest to your location. My life, My Movistar. Download the new Mi Movistar App now to manage all your Movistar products from your cell phone.

Ratings and reviews

Latest version doesn't work well. In order to get my data up to date I have to uninstall and install the app back again. It seems to get kind of frozen after using it.

Horrible experience, the more you need it the slower it is. I am not overdue with my home service but I don't a have access to Internet so I decided to pay the bill anyway, and it is impossible. The M keeps loading for ever and when finally reach the main page I got an error "we can not fin the information you need". In addition to that, the app workflow is poorly designed, basic things like change the network password option is hidden.

Annoying notifactions and ads. The ap causes ads to be displayed on top of your screen, while the app isn't open. They've made it so that it's easy to accidentally click 'ok' on those ads, which will cause your phone bill to increase. Paying bills from the app is convenient, but for the aforementioned irritation, I have to uninstall. Also the pop up ads in-app are excessive.

What's new

¡Descubre la nueva versión de la App Mi Movistar! Con Conexión Total, accede a todo tu entretenimiento en un solo lugar. Además, realiza un seguimiento de tus solicitudes con Tracking de Servicios y controla tus finanzas con la función de Equipo a Cuotas. ¡Todo lo que necesitas, ahora en nuestra app Mi Movistar!