Raymond Conner
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Terrible app, why are you publishing this app when you know it fails. Repeatedly. Won't even let me clip coupons, when I try to log in to clip, the app crashes at logon. You should be ashamed of yourself to let this go on any longer. No stars, If I could. And I've already deleted and reinstalled to no avail. I wish I worked in your QA department, heads would roll.
3 people found this review helpful
The Kroger Co.
October 16, 2024
Hi! We're sorry to hear this is happening. We suggest you delete the app and re-install it. If you continue to have the same issue, please call us on 1-800-576-4377 so we can troubleshoot your issue with our Digital Team. Have a great day!
A Google user
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I don't like this updated version. It is completely different from the old one. I can't check my purchase history or clipped coupons on the app. Usually when I search for an item, it'll show me what coupons are available and will let me clip it right there. Now it doesn't. It is very user-unfriendly. Instead of improving the app, it actually worsened. Please bring back the old version!
7 people found this review helpful
The Kroger Co.
August 31, 2023
Hi! We're sorry you're having trouble since the last update checking purchase history, seeing clipped coupons. We advise uninstalling/reinstalling the app, sometimes that can clear these issues. If you continue to have this issue, call our team at 1-800-576-4377 & provide case #59794657, so we can troubleshoot with you & alert our digital team. TY!
Penny W.
Foods co generally very good as far as accomodations and courteous cashier's, some of whom go out of their way to assist a disabled customer. Excellent example is a cashier named Spring. Always cheerful, very helpful, and goes the extra mile to solicit additional help when I need it. Sometimes insufficient available at night, and have had issues with substandard near items I've had to return, but otherwise usually a positive and pleasant shopping 🛒 experience(:
5 people found this review helpful
The Kroger Co.
June 6, 2023
Hey! We're sorry to hear that your local store in the evening is not very helpful to you. So, we can share your comments with the appropriate Upper Management, please call us at 1-800-576-4377 with your case# 57340496. Have a good night!