Ralphs

The Kroger Co.

About this app

Looking for a faster, easier, more rewarding shopping experience? Save time and money with the Ralphs app! It puts convenience, savings and rewards at your fingertips. Simply download the app, create an account and register your Ralphs Shopper’s Card to access all these great benefits:

- Shop Pickup or Delivery right from the app!

- Easily build your online shopping list, and use it to shop in-store or to place your online order.

- View your Weekly Ads and quickly add sale items or specials to your shopping list.

- Load digital coupons directly to your Shopper’s Card and use them to save on items from your shopping list.

- Get even more savings when you choose items from our Smart Suggest feature.

- Refill your Ralphs Pharmacy prescriptions directly from your phone or tablet. Just type in your prescription number, select your Pharmacy and schedule a convenient pickup time.

- Check your fuel points.

- Use our locator to find the closest Ralphs store or fuel center.

- View your purchase history. Use it to create standard orders that will save you time.

- Save BIG with exclusive promotions, personalized offers and bonus rewards.

To use the Ralphs app, you'll need a Ralphs digital account. You can register for your account and link your Shopper’s Card through the app. If you don't have a Shopper’s Card, you can create one when you register to access all of these savings and rewards!

Ratings and reviews

I feel the mobile app is slightly confusing at first. it is far from intuitive. after I little while I was able to figure it out and place the order but I still feel uncertain it got done properly. I was very close to giving up and just going to the local market (competitor) and just pick up what I need there. Really all over some small adjustments to the item selection/cart relationship and being more clear on Qty/Lbs when selecting items. slightly confusing. I would imagine ...shootI'mout of R

Terrible experience from app to customer support. It is so hard to navigate through the app and do something simple as adding an item to cart. Placing an order is just as annoying. There are no notifications when an order gets cancelled. Customer support is also clueless how the apps works. My account kept getting error messages and they could not fix it. This is app is definitely still in the alpha stage of development.

The newest update sucks. It wont let me clip coupons. It says clip pending, then says unable to clip. Then there are certain items in the ad for digital coupons but trying to find the coupon is hard or there just is no coupon. Im also a cashier and constantly have to help customers with the app regarding similar issues. Its so annoying when youre short on time and just want to save some money.

What's new

Thanks for shopping with us. In this update, we’ve fixed a few bugs and made some general improvements. We value your feedback, so if you need help or have a suggestion, please contact our Customer Service Center at 1-800-576-4377.