Paychex Flex

Paychex, Inc

About this app

The Paychex Flex app can be used by previously registered Paychex Flex (paychexflex.com) users.

Paychex Flex keeps employers and employees connected to the most vital payroll and benefits features.

Available features will vary and are dependent upon your company's plan options.

EMPLOYERS

Touch ID and Face ID authentication

Submit payroll
- Enter, review, and submit on the go.
- Resume payrolls started on your tablet or desktop.

Access vital information
- All reports, including payroll reports and cash requirements.
- Employee check stubs and tax documents.
- Employee profiles, compensation, taxes, deductions, and time-off balances.
- Retirement plan balances, participation rates, and employee eligibility.
- Health and benefits carrier information and member guides.
- Health and benefits employee enrollment and election information.

EMPLOYEES

Touch ID and Face ID authentication

Access vital information
- Check stubs and W2s.
- Retirement balances, contributions, returns, and loans.
- Update retirement contributions and investments.
- Profile, compensation, taxes, deductions, and time-off balances.
- Health, dental, and life insurance benefit details, deductions, and contact information.
- FSA contributions, balances, claim, and reimbursement activity.

Ratings and reviews

This might be the most annoying, unusable app out there. It constantly has to text you for verification to let you sign in. Sometimes 5-6 times in a row... At what point does it just know that it's me... It's the same device, the same everything. Also, it's super slow to load. Literally if your company has you use this to clock in, expect to need to sign in a couple minutes early because it will absolutely take that long for the app to load. This app needs to be simplified. It's a total mess.

Requiring an update to log in, but not having the update available in the playstore is just another gripe in a long list. The Paychex Time app was great, worked quickly, and never had issues. The Flex app itself takes forever to sign in, has no option to stay signed in, and is clunky enough that pulling out a laptop and signing into the website is almost always the correct option.

With the covid 19 pandemic, I find it essential to be able to clock in and out by phone app. The accuracy of the location feature is a joke making clocking in and out by app nearly impossible. Today, i walked about 30 feet and the location on the app had me jump about 20 miles to the other side of town. The problem with the app accuracy is 100% NOT my phone or phone service. The ADP app I used last week for the same purpose worked perfectly with pinpoint accuracy within feet.....not miles.

What's new

New to the Paychex Flex app - minor enhancements have been made to ensure continued improvement to the experience.