Paul Kroon
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I certainly like this app. No question about that. It has a little quirck that costs 1 point. There is no way to tell what happened to a missed delivery. I have one in my list that is 2 months old. I have no clue what was supposedly in it. I am missing nothing though. Additional info: delivery was scheduled 16 March. Could it be that it was combined in new delivery?
PostNL Holding B.V.
23 April 2024
Hi Paul, dank voor je feedback en gebruik van de app? Was het een brievenbus pakje wat al 2 maanden oud is?
Kornel Hoekerd
The app itself is actually quite good! But.....the service of PostNL has deteriorated so fast, the app has become useless. Never, I mean never, a packet is delivered according the track and trace information in the app. Other shipping companies like DHL and GLS do NOT have these issues. Try to avoid being dependent on PostNL for important stuff!
10 people found this review helpful
Andrzej Stamburski
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The app has no use for me. I was forced by postnl to install it in order to send a package using package box next to the shop. Making the account long time. First link directed me to Apple app store on Android phone. Link to android didn't open the PlayStore. Opened in browser and asked me to login. After sending the package using the app, the package is not visible in the app. The worst was the package box. It opened 2 times a slot with sombody's else package inside. Use at your own risk.
1 person found this review helpful