
Joe Oommen
Unable to authenticate and add ID. I suddenly needed to authenticate and add my ID after using the app for a couple years. Now it constantly fails with my Oppholdstillatelse card and I'm not able to add it when I should be able to.
1 person found this review helpful

Leah
I had to activate BankID again for some reasons ,deleted and downloaded it,I tried to do the process with scanning my passport for identity, but got this error: I cannot proceed with this ID document because unable to verify if the identity of it's holder matches the owner of this BankID.Its really frustrating and the CS cant do anything to help at the end need to go to the bank for help. So difficult App. Please fix the system and make it much more easy to use.
4 people found this review helpful

Jakob Schindegger
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Update to my earlier review where the activation was broken on my older phone even though NFC + face scan ("Verification complete") passed fine. After yesterday's App update (22nd June 2026) the activation of the BankID finally went through. Thanks for fixing it!
4 people found this review helpful