3.5
51.5K reviews
1M+
Downloads
Content rating
Everyone
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About this app

The new Spark App has been completely rebuilt from the ground up to put everything you need right at your fingertips. Clear graphics and navigation make it simple to find what you’re after.

All your accounts in one place.

Manage all your mobile, broadband and wearable plans as well as family and shared data accounts in one place – easily top up, pay bills, add data and minutes, change plans, and more.

Pay bills quickly and securely.

Pay the way that works for you – with internet banking or one of your cards stored in app.

Track data usage.

Know what you need and when you’re going to need it with a quick tap. And check out your habits with usage history by the hour, day or month.

What’s new?

Like to keep up with what’s going on? We bring you a selection of the latest and greatest, whether that’s music, movies, sport, the latest tech, helpful tips, great offers, and more.
Updated on
Aug 22, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info and Device or other IDs
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.5
50.3K reviews
Micheal Brambleby-Shelford
November 12, 2024
Update in 2024. I think I've finally had enough of Spark altogether, all focussed mostly around this app and website. I can't load the app on my phone at all anymore. It has been weeks, the app just doesn't work on my modern phone anymore. I found a charge on my card from Spark for my mobile. Weird, considering I checked days earlier to ensure my auto top-up was off. This scam company has set two auto top-up options. One at the top of your account, and a 2ND right at the bottom easily missed.
30 people found this review helpful
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Spark New Zealand Trading Limited
August 3, 2021
Hi Micheal, we understand it can take time to get used to the new layout. We've simplified it with 4 main tabs. If you then tap on your number/plan it will take you to a Details page with more options. If there's anything in particular you are struggling with, please email us through the details to sparkappteam@spark.co.nz Cheers, Grace @ Spark.
Denon
July 4, 2025
These people will just suck money out of you. eg: structure is ridiculous to navigate. if you want to top up again. and a month hasnt passed for auto renew data packs, then you have to pay extra. the selected amount wont run as money into your data pack and your using up money instead of topping up your packs. auto top up function is ridiculous. Sign in ID cant pick up on my signed in account to buy data packs, and your stuck on putting and running on money (to do with data) instead.
9 people found this review helpful
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Spark New Zealand Trading Limited
July 10, 2025
Kia ora Denon, appreciate the review about your prepay experience. Could you please give us a call on 0800 800 123 so we can help you further? We'd love to turn this right around for you. ^Amalia
CelticPrincess2008
August 28, 2025
They keep disconnecting my Spotify Premium subscription, waking me up at night to tell me!! 5 different people telling me different things, almost impossible to actually speak to someone! Customer service is pitiful now, they are too dependent on the app. Still ongoing, not happy!
1 person found this review helpful
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Spark New Zealand Trading Limited
August 29, 2025
Thank you for sharing your experience although we're sorry this is the experience you're having. To raise further, please use the complaints form here: spark.co.nz/help/contacts/support/feedback so someone can check in with you. ^Amalia

What’s new

Thank you for choosing the Spark app. We're excited to share the latest updates designed to enhance your experience and improve app functionality:

- Bug fixes for improved stability
- Performance improvements

Enjoy the updates!