Healthfirst NY

4.4
338 reviews
50K+
Downloads
Content rating
Everyone
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About this app

The Healthfirst NY Mobile App keeps access to healthcare close at hand. Use it to find care that’s in your network, locate essential services nearby, view your digital Member ID, and more. We’re working around the clock to add even more app features and to connect you to the care you need.

Healthfirst members can:
• Search for in-network care providers by specialty and location.
• Find essential services nearby—food, housing, education, employment, financial and legal assistance, and more.
• Access their digital Member ID and save, email, and text it.
• Use our Healthfirst Virtual Community Office to search for a local sales rep by borough, office location, language, and gender.
• View membership information.
• Access Teladoc to speak with U.S. board-certified doctors 24/7 by phone and video.
• Contact Healthfirst Member Services to get answers to benefit questions.
• Get instant notifications on their device to stay in the know, learn about new features, and more.
Updated on
Mar 22, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Device or other IDs
Data is encrypted in transit
Data can’t be deleted
4.4
338 reviews
Asante Barbarin (Xenatas)
December 30, 2022
Really one of the worst app experiences I've ever had. You can turn on biometric logins and it will automatically turn it off without your consent every time it updates. Sometimes even without updating. If your password is incorrectly Entered it will lock you out for 30 minutes. For urgent medical needs that aren't exactly 911 worthy This is incredibly inconvenient. If I change a setting in the app they have no right to change it without my consent without warning.
12 people found this review helpful
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Dulce Huitzil
July 11, 2022
Was told over the phone to use the app for changing PCPs as its easier to do. Apparently I forgot my password and I cannot change it in the app. Everything I try for a new password, according to the app, I've apparently tried before. So no, you cannot change passwords in the app. It will not let you. Makes this app completely unusable garbage.
39 people found this review helpful
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Michael Waldinger
February 2, 2022
Will always appreciate putting down the phone call to use the phone app. Makes the maze of red tape and those who care very little that it's an added 20 numbers since the initial dialing of the member phone number and selected precisely in order with categories worded vaguely and their descriptions worded in confusing medical jargon now you no longer have to guess if pressing three after 45 minutes is correct because everything can be found if it's not listed you just tap magnifying glass
33 people found this review helpful
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What's new


Our app gives you on-the-go tools—and they’re working better than ever! With this release, you’ll find:

· Feature enhancements and repairs to improve your app experience