Healthfirst NY

4.3
244 reviews
50K+
Downloads
Content rating
Everyone
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About this app

The Healthfirst NY Mobile App keeps access to healthcare close at hand. Use it to find care that’s in your network, locate essential services nearby, view your digital Member ID, and more. We’re working around the clock to add even more app features and to connect you to the care you need.

Healthfirst members can:
• Search for in-network care providers by specialty and location.
• Find essential services nearby—food, housing, education, employment, financial and legal assistance, and more.
• Access their digital Member ID and save, email, and text it.
• Use our Healthfirst Virtual Community Office to search for a local sales rep by borough, office location, language, and gender.
• View membership information.
• Access Teladoc to speak with U.S. board-certified doctors 24/7 by phone and video.
• Contact Healthfirst Member Services to get answers to benefit questions.
• Get instant notifications on their device to stay in the know, learn about new features, and more.
Updated on
Aug 3, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted
4.3
244 reviews
Dulce Huitzil
July 11, 2022
Was told over the phone to use the app for changing PCPs as its easier to do. Apparently I forgot my password and I cannot change it in the app. Everything I try for a new password, according to the app, I've apparently tried before. So no, you cannot change passwords in the app. It will not let you. Makes this app completely unusable garbage.
3 people found this review helpful
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AJ D
June 24, 2022
Can't change my password. No, it isn't user error. No, it isn't just me. Many MANY others cannot log in or change their info either. Trash app.
5 people found this review helpful
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healthfirst.org
June 29, 2022
AJ - If you continue to have issues please email us at mobile-feedback@healthfirst.org we look forward to taking care of your needs.
Ashley Wolf
May 4, 2022
The app sucks. I can never log in with my password it says something went wrong and to try again later or call member services. And my app is up to date too
10 people found this review helpful
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healthfirst.org
May 10, 2022
Hi Ashley, If you continue to have issues, please call 1-866-463-6743 to get help from our team. We look forward to taking care of your needs.

What's new

At Healthfirst, we’re committed to giving you the best app experience. In this release, we feature:
· Technical improvements and upgrades to ensure the quality of our app