Intermountain Health UT/ID

4.3
4.42K reviews
100K+
Downloads
Content rating
Everyone
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About this app

My Health+ is now the Intermountain Health patient portal for Utah and Idaho. If you are an Intermountain Health patient in Utah or Idaho, this is your new personalized app that brings powerful tools from across your health experience into one place. The app makes it easier and more convenient than ever for you to manage all aspects of your health – from booking an
appointment to paying a bill.

The features of Intermountain Health's patient portal are designed to take the complexity out of managing your health, so you and your family can spend time living the healthiest lives possible. Prior to signing in you can search for doctors and locations, schedule visits, pay your bill, get an estimate, and more!

While using the app you can:
- Message your providers
- Manage family appointments and schedule appointments
- Easily access your health record
- View your test results and medication history
- Pay your medical bills in one convenient location
- Get cost estimates
- Launch a virtual visit with your provider or get 24/7 care with Connect Care
- Check your symptoms and find the best place to go for care
- Get important prompts for preventative care

Intermountain Health's patient portal is an expanded and improved version of My Health+. The portal is also available as a personalized web experience at myhealthplus.intermountainhealthcare.org
Updated on
Apr 10, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 8 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.3
4.31K reviews
Sierra Kinney
February 12, 2024
Needs so much work. This app is so frustrating to deal with. Getting test results to load is like pulling teeth. There's about a 30 second delay when you click on anything, followed by nothing loading. Every. Single. Time. I have to exit back out (which takes it another minute) then click it again and hope it finally loads. Also, I've NEVER successfully been able to open a letter or message from a provider in the app. Nothing. It will not load. I gave up on even trying about a year ago.
10 people found this review helpful
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Intermountain Healthcare
February 14, 2024
Hi Sierra Kinney, Thank you for your comment. Our developers are continually trying to make the program more reliable and faster to access data. If you are having problems accessing messages, please contact our service desk (1-800-442-5502) and they can assist you with the errors you are receiving. We would love to hear from you.
Landon Thomas
February 19, 2024
After whatever redesign was done with this app, it's completely unusable. Whenever I try logging in, it tells me the page is expired without fail. This has been an issue for months, and I am only sometimes able to get in (after 30 attempts or so). Please fix
3 people found this review helpful
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Intermountain Healthcare
February 21, 2024
Hi Landon Thomas, We are sorry to hear about your experience but we appreciate your feedback. Clearing your browser's temporary cache and cookie files for the Patient Portal sign-in page and restarting the browser should resolve this. If you need further assistance, please get in touch with our support line @ 800-442-5502.
Seth Gray
December 11, 2023
Whenever I try to use an Intermountain service, my credentials are wrong without fail. Whether that be immediately after resetting the password or not. At first I thought it was me, but after copy/pasting the text dozens of times now and still running into this, it's not. I'm always forced to reach out to customer service for something as basic as logging in. I've brought this up dozens of times, but I'm hoping dropping their review score gets it fixed faster. As an app dev myself, this is sad.
14 people found this review helpful
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Intermountain Healthcare
December 13, 2023
Hello Seth Gray, Thank you for posting a review. We are sorry to hear that you are having a problem getting logged in. Please reach out to our support line @ 800-442-5502. and ask them to escalate an issue to our tier 2. Our tier 2 team can work with you on specific issues and take the information back to our developers..

What's new

[Improvement] Billing Enhancements
[Improvement] minor messaging updates
[Improvement] minor registration updates
[Improvement] Bug fixes and minor UI enhancements