
Duke Martorell
App doesn't let me log in half the time. The app is great once you log in and has a lot of features, but it always takes me 6+ time aof trying to log in due to the error "Authorization Issue". After attempting to log in a few times it works, but I don't know what the issue is considering it eventually works with the email and password after a few tries, so it isn't a password issue. If this didn't happen every time I tried to log in, the app would be 5 stars.
20 people found this review helpful
Members 1st FCU
September 12, 2024
We're sorry to hear about your experience. We value your feedback and are committed to improving our app. Our team is looking into the issue you mentioned.

bonnie shaffer
Easy to do. Sometimes, I prefer a customer service representative, but when I want to do it quickly, this is great. They also have an error proof system reminding you to double check what you are doing. I've been with Mem 1st since its days at the Naval Depot in Mechanicsburg Pa.(50 years). Even when I moved to a place out of the area, I still keep accounts there.

Holly W
This app is extremely slow/laggy & the information is not well organized within the app. Sometimes when I pull up the app, I have to wait what seems like forever just to enter my username. I'm trying to type my username in but it doesn't appear in the box. Then when I try to log out of the app I have to click on the log out button multiple times to get it to "wake up" and process. I also don't like how the number of transactions you can view is limited & you have to keep clicking to see more.
4 people found this review helpful