Valley Metro

4.7
7.42K reviews
100K+
Downloads
Content rating
Everyone
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About this app

The Valley Metro app is your tool for taking transit in the metro Phoenix area.
Mobile fare makes taking transit even easier – buy your pass, scan it at the purple fare reader and ride.
Trip planning helps you get where you want to go with step-by-step navigation and real-time tracking for bus and light rail.

Features:
• Buy your fare and scan it at the purple fare readers
• View your pass purchase history
• Plan your trip with step-by-step navigation
• Track your bus or train in real time
• View your trip’s travel time
• Save your favorite stops
• Get service alerts and updates
Updated on
Feb 23, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.7
7.33K reviews
Andrew C
February 29, 2024
I needed to purchase 2 all-day passes for same-day use. I went through the whole process and pressed the button to complete the transaction and all I was presented with was an error. I tried the transaction again, same error. No passes were added to my account. I had to purchase the passes with cash at the station. Days later the passes finally showed up and my card had been charged twice. Even better, Valley Metro refuses to refund passes even when errors cause duplicate transactions.
20 people found this review helpful
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Susan Bates
April 23, 2024
Problem on the app... when you purchase a ride once activated there is no longer a bar code to showing so when transferring to another bus I cannot scan the bar code and the bus drivers REFUSE to acknowledge that the app shows the fare activated and will not let me ride. They said because there is no bar code to scan they cannot prove it's activated EVEN THOUGH the app clearly shows activated date and time and expiration date and time with a digital countdown showing time running out.
5 people found this review helpful
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ValleyMetro
May 8, 2024
We're happy to help! If you purchase a 1-Ride pass, it is valid only for a single trip on one bus or light rail train. Once the QR code is scanned, it no longer shows because it is not valid for another trip. If you plan to ride more than once a day, we recommend purchasing a 1-Day pass, which can be scanned as needed throughout the day.
Abrar Alam
July 28, 2022
Great app. I only have 2 requests: 1. Allow saving routes, stops, Home, and Work information while logged in, so that it doesn't have to be added every time.. 2. Every once in a while, the saved routes get deleted and no routes can be viewed. Only workaround seems to be clearing all app data and restarting the app. Would be nice if this can addressed. Keep up the good work guys!
29 people found this review helpful
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What's new

We’ve made some enhancements and fixed a few bugs