Westpac

Westpac Banking Corporation

About this app

Are you banking with the best app in town? Australia’s Best Banking App three years running* - secure, smart, and packed with handy tools for everyday banking. With the latest security features and payments made simple, you can bank with confidence.
You'll also have access to money management tools and insights, designed to make it easier to plan, keep track of things and increase your money confidence.
Business banking? Switch seamlessly from personal to business banking in the App, so you can manage your money in one place.

Australian-first SafeCall. Receive calls from the Westpac App, helping you confirm it’s us calling, and not a scammer.

Things you should know:
*This claim is based on The Forrester Digital Experience Review™ of 4 Australian mobile banking apps in Q3 2025.

Read the Westpac Online Banking Terms and Conditions at westpac.com.au/westpacliveterms before making a decision and consider whether the product is right for you.

Android, Google Play, Google Pay and the Google Play logo are trademarks of Google LLC.

©Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714.

Ratings and reviews

New look and feel of the app adds complications and extra unnecessary clicks. For example 1. App does not open to your accounts, you need to click again to get to accounts. It used to direct straight to your accounts 2. Looking at transactions only show the last few weeks of transactions. You need to click search to see all transactions. It used to have a "show more" button 99% of the time, people are looking at their accounts When looking at transactions, why not just have a show more button

This awful Westpac app is as bad as its customer service! Compared to the excellent CommBank app Westpac has a long way to go. Tried using the chat service and got disconnected in the middle of the chat not once, not twice but 3 times! Apparently due to a technical issue, I gave up. And that Red chat bot is useless and extremely annoying. Terrible service, terrible app.

Biometric/PIN logins only work for about a day or two, whereafter Westpac decides that you need to put in your password and set up your login method again. This happens constantly and I would be lying if I said it doesn't annoy me. App is also unstable, laggy, and feels very unnecessarily cluttered. Really frustrating and by far the least reliable banking app I've used.

What’s new

Our latest version includes:
• Manage your subscriptions: Find and cancel eligible subscriptions without needing to contact the merchant.
• Cardless Cash: Withdraw cash using your phone – no card needed.
• Minor Enhancements & Bug Fixes.