
Zea Gayanandang
following bugs or errors on the apps; *wallet balance adding itself by 57.5sar it differs when you click plans button. *otp doesn't work with google message apps but it only works with samsung message apps. *I can not able to use/redeem my bonuses balance after recharge. hoping for using this apps with offline mode in the near future even or after the load was gone.
7 people found this review helpful
COMPANY BAAD OHL AL-SAOUDIA FOR COMMUNICATIONS
July 4, 2026
Hello Zea, We apologize for the difficulties your facing , please contact us on :
peopledepartmentksa@virginmobile.sa

Ali MD
The service provided by Friendi Mobile is very disappointing. The internet speed is extremely slow and does not meet basic usage expectations. Overall service quality is poor and unreliable. I would not recommend anyone to purchase a Friendi SIM card based on my experience. I have used the service for one month, and it has not been satisfactory at all. This will be my last time using Friendi SIM, and I will be switching to another network very soon due to the poor performance.
14 people found this review helpful
COMPANY BAAD OHL AL-SAOUDIA FOR COMMUNICATIONS
April 30, 2026
Dear Ali
,
Thanks very much for your feedback.
We are sorry to hear about your inconvenience.
To serve you better, we request you to please contact us via our member care number 0571166000 and we will be happy to assist you.
Best regards,
FRiENDi Team

Irfanur Tahsin
I purchased the 99 SAR package with 40GB data and unlimited social media, but the problem started right away! 😡 Even when I’m only using social media, it starts cutting from the main data first and then from the social media data later. After the main data finishes, social media works for a short time and then stops again. I tried multiple times, but the same issue keeps happening. I really hope the company fixes this bug — otherwise, no one should waste their money on this package.
12 people found this review helpful
COMPANY BAAD OHL AL-SAOUDIA FOR COMMUNICATIONS
October 28, 2025
Dear Irfanur,
Thanks very much for your feedback.
We are sorry to hear about your inconvenience.
To serve you better, we request you to please contact us via our member care number 0571166000 and we will be happy to assist you.
Best regards,
FRiENDi Team