
A Google user
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Same story with the Active 10 app. I turned it and my fitbit on. I walked for 17 minutes. Active 10 says I walked 5 and 4 were brisk. I've already gone to my settings and marked off to allow it past the battery saving mode; so that shouldn't be the problem. I've also had it be accurate a time or two, so again, that shouldn't be the problem. I would like to run an accurate version of this. Continuing-just got back from 11 minute walk. APP says 4 minutes, one brisk.. ;(
7 people found this review helpful

Reg D'Souza
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I have used this app successfully for several years. However, recently it has become unreliable! For example brisk walking minutes appear and then disappear. Total walking minutes are 50mins and later reduce to 20mins!. I have cleared the cache, restarted phone and reinstalled app. I also have the Fit app and this continues to work, so not a hardware issue
3 people found this review helpful
Department of Health and Social Care (Digital)
March 31, 2026
Hi Reg, I'm sorry to hear you're experiencing issues with the app. I'll share this with the team to investigate further.

Steven Gates
A once great app now totally ruined. don't bother with this app, it's absolute junk nowadays. When will developers ever understand what customers really want, a simple to use app that you don't have to integrate with other stuff like Health Connect, Google Fit etc, I don't give a stuff about them, I just want the app to work like it once did, ie well! Uninstalling today I'm afraid. I'll find another that actually works.