Costa Coffee Club

Costa Ltd

About this app

Love coffee? Then you’re in the right place. The Costa Coffee app makes being a coffee fan so much easier and more rewarding. It’s the simplest way to collect Costa Club beans, order your favourite drink for collection in store, find your nearest Costa, view your beans balance and exchange beans for free treats. Yum!

All of your Costa Club details are in the palm of your hand, so there’s no need to carry your loyalty card. Just scan your phone at the till whenever you make a purchase, or scan the code from Costa Express machines whilst your drink is being made. You can even order your favourite drink from a Costa Express machine, all from the app!



With our app, you can:

• Log in with your current Costa Club account details, register an existing card or set up a new account (and get a new member bonus of 1 bean!)

• Use mobile ordering to order ahead and skip the queue in store

• You can now use your free drink rewards on Collect orders

• One touch contactless reordering from a Costa Express machine

• Treat a friend by gifting them a reward

• Track your beans balance to see when you have enough for a free handcrafted drink

• Find details of your nearest Costa stores including directions, opening times and facilities

• Ditch the card and keep Costa Club in your pocket at all times

• Add your Costa Club card to Google Pay



We pass your Costa Club ID internally within our systems to deliver more relevant and personalised content and rewards in the future.You can contact Customer Services to opt out of the profiling of your personal data.

Already using the app? We’d love to hear your ideas for how we might make it better. Let us know at https://www.costa.co.uk/contact

Unfortunately, the Costa Coffee app is not currently available for use in Northern Ireland.

Ratings and reviews

I have had several instances where the app did not register my beans, but when I have returned to store, with my receipt, the manager has rectified the error. It has not happened again since April.

Despite opting in, I'm not receiving any notifications at all. No emails, texts or app messages. Are they no longer supported because my phone is older? I need to open the app to check for offers. I can still use the app to collect beans.

New update is awful, keeps logging me out every time and when in store internet connection to log in is poor. Rewards and offers are good. But it is very hard to contact them when you have problems, phone number doesn't work . Customer service email waste of time,7 times I have contacted them with problems and no answers. Finding the store, especially if it's a Tesco express or Sainsbury's local, to make a complaint is very difficult to put that store in.

What’s new

We’ve repositioned the scan buttons so they’re easier to find and more comfortable to reach and have made scanning for beans on Express machines simpler.

This update also includes a number of accessibility improvements.

Remember to keep your updates turned on to enjoy the best possible experience.

We put as much heart into our app as we do our coffee. Help us make it even better by getting in touch at https://www.costa.co.uk/contact