
James Inge
This used to be a native Android app. Now it's just a web page in disguise. It's gone from clunky to almost unusable. It doesn't handle patchy internet connections well (too many adds, too many station name web lookups rather than using internal lists), and the on-screen keyboard keeps blocking the button I want to press. It won't plan journeys starting in the next 15 minutes. If I want a website, I'll use my laptop. The app needs to be responsive and usable when I'm actually on a train.
228 people found this review helpful

Richard Smith
The latest iteration of the app is a serious backwards step, it's like the developers forgot to do any form of analysis of any process that a user might do. Let's make it a nightmare to select your common stations as the app keeps jumping up and down, not making it easy to select a station that you've already used. Then, we'll remove the easy option to have saved route that you may use on a daily route, forcing us to select both stations daily, oh the joys.
86 people found this review helpful

Oneka
I SHOULD NEVER HAVE UPDATED!!! The upgrade spoilt a great app. All of its user friendly quirks have been removed. What's left is a daily annoyance. It's like finding Nemo to allow you to tap on a desired station ( which used to be set at a home station). Then massive keyboard covers 90% of the listing. It shouldn't have to be this difficult to use the app when they already had a great blueprint.
1 person found this review helpful
National Rail Enquiries
December 5, 2024
Hi, we're sorry to hear you don't like our new app. We have some updates planned for the upcoming months and hope to roll out a solution our customers will be happy with soon. Thanks for your feedback - NRE Team