
John G
Had trouble with it at first but it works now. Make sure your mobile data is turned off, turn on the Wifi and connect to the dashcam, then load up the Cam Viewer app. Doing these things out of order like loading the app first or leaving data on always seems to make it play up for me. Obviously I wish the transfer speeds when downloading a video was quicker but not much you can really do about that, it's just annoying when you want to download multiple videos but that will be rare.
10 people found this review helpful

Angie Ellis
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Absolute rubbish, (but could be good if you finished coding it). The interface is fine; not overly cluttered. Easy to view files . No pros that far. BUT THEN It repeatedly disconnects and has to be reconnected manually. This happened to me twice in the space of 5 mins. Then it gets worse. All my recordings disappeared whilest still connected. I don't know whether it decided to stop loading them, or deleted them all. What rubbish. Great dashcam, but the app looks like it's coded by a 3 Yr old!
10 people found this review helpful
We’re sorry to hear about your frustrating experience with connectivity. We want to make this right for you. 🙏 Please email us at support@nextbase.co.uk with more details, and our team will work hard to resolve the issue as quickly as possible. Thank you for sharing your feedback. 💬

K P
To everyone having trouble connecting their dash cams to a smartphone: check if you have the latest firmware on your dash cam! Initially, I couldn't connect mine to my smartphone, but then I realized it was running old software (version 3.5), so installed the new version (6.5). It was a very easy process, the new software and instructions are on the Nextbase website. Now it works great! The app is okay but not ideal; I can only share the videos. I can't download them directly to my phone.
4 people found this review helpful
Nextbase UK
October 24, 2025
We’re grateful for your positive rating! 💙 It’s wonderful to know the app is working well for you. Enjoy your camera! 😊