
Skye Nunez
the app is wonderful to have, makes things much easier, but recently I've been having issues with the app. it has been getting stuck on the login, just completely freezes there, I can't log in at all. This has happened a handful of times, and has lasted for a week the last time. currently having the issue right now.
1 person found this review helpful
Texas Health & Human Services Commission
August 22, 2025
You can try to restart your device and also clear the cache for the app. If that doesnāt help, please contact us at YourTexasBenefits-App@hhsc.state.tx.us.

Michelle Pouzol
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The system will never change my number or let me. It never lets me get my alerts or emails and simply says error at the top every damn time it says call 211 who is of no help either most of the time. My information is always late getting to me and you can be penalized. This app has caused me to lose my food stamps once. Fix this or get rid of it. It's also hard to navigate for people who aren't tech savvy. Horrible navigation. Too much to list here
46 people found this review helpful

G Cas
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This app never loads files. It always has errors. Most of the time I can't even login. Considering that your stamps could get taken away at any moment for late submissions of paperwork, you'd think that this app would function a little better. But what else can you expect when you're low income and in need of assistance. I wish they would allow you to upload pictures as proof of how poor quality this app is!
2 people found this review helpful