
intotheblack
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I want to give 5 but it is not accurate on time. I started an order and it said store was closed, then I'm driving home and the line is full of cars...COMPLETELY OPEN! Needs to be up-to-date on that! Sometimes when I try PAY NOW it does not allow, what do you want to do, pay cash?! NO! Overall, good app, could spruce up the graphics a little, aesthetically it is not appealing, however, it is efficient!
73 people found this review helpful
White Castle Management Co.
July 21, 2025
We'll look into these issues for you. Please send us a note at techsupportonline@whitecastle.com so that we can follow up.

Brad Rodgers
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I can't pay with the app and even the "pay at castle" option doesn't confirm if your order actually went through. just spins endlessly. as well the bottom part of the screen is cut off so you can't click on stuff on the bottom. love white castle tho so it can be worth the effort to not wait forever in the drive thru as the whole 2 people working the whole restaurant do the job of 6 people. so it gets 2 stars instead of 1.
4 people found this review helpful
White Castle Management Co.
January 26, 2026
We'll look into this issue for you. Please send us a note at techsupportonline@whitecastle.com so that we can follow up.

FairInHeight
Completely broken. Up and down arrows both cycle up like the programmer couldn't be bothered. Noticeable graphical bugs, especially the very first bug logo upon opening the app. Unintuitive interface. Prices aren't shown so you have no idea how much something costs until you add it to your bag. Apps gives you $5 dollars off your first order, but you better be sure to get it right cause if you redeem it at check out and back out cause you changed your mind, it's gone forever. Too many oversights.
9 people found this review helpful
White Castle Management Co.
December 31, 2025
We'll look into this issue for you. Please send us a note at techsupportonline@whitecastle.com so that we can follow up.