Sumeung Gai
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I open the app, enter my three phone number, and the "enter" button does not work. Nothing happens, I've tried every format possible, nothing happens. I literally cannot use your app. App also crashed 5 times beforehand because I was attempting to use my keyboards paste function. Given your other recent reviews, looks like you need a stability/functionality update ASAP. I've downloaded both apps. The app I'm reviewing is the one I'm having trouble with (the one with white background)
41 people found this review helpful
Hutchison 3G UK Ltd
November 4, 2020
Oh no! that’s not what we want to hear. Feel free to chat with us in the app or online at http://three.co.uk/my3 and we will try and get to the bottom of the issue -Averil
Easton L
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A terrible app. I tried using this to hopefully get my broadband to work better as it has constant issues with it not running at the promised speeds. The app ask for the number and I assume text it to you,but there's a problem as the router can't get a text message for me to read. So now I'm stuck with a terrible wifi and a terrible app. The app also is outdated as some links it sends you to do not work anymore. Would not recommend their company for broadband at all.
7 people found this review helpful
Hutchison 3G UK Ltd
May 17, 2023
That's definitely not what we’d like to hear. We’re always looking for ways to improve our service, so please chat with us online at three.co.uk/my3 we're keen to help -Anand
A Google user
Complete waste of time. You download the app to top up, but then are sent back to a website. When you go to another app and return, your place is lost. Then when you transact, it just hangs forever. What is it about phone companies and technology? You can quickly see that phone companies are not run by technologists! They are run by suits that don't know a thing about tech! And no I won't visit your facebook page or restart the app.
19 people found this review helpful
Hutchison 3G UK Ltd
December 12, 2019
We're sad to hear that, Matthew. We'll make sure your feedback is passed on -Jen