Three

2.9
207K reviews
10M+
Downloads
Content rating
Everyone
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About this app

The Three app makes managing your phone and broadband plans easy.
The app helps you:
- view plan allowances and usage
- add, change or cancel additional products
- access past bills and see a breakdown of costs
- see offers you won’t find anywhere else
- set up and manage your broadband
- position your hub with the real-time signal strength indicator
- quickly launch Three+ rewards
- discover Three Community
- and live chat with Three.
In this release the app now supports all 5G Home Broadband hubs.
Updated on
Oct 18, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

2.9
204K reviews
Sumeung Gai
November 3, 2020
I open the app, enter my three phone number, and the "enter" button does not work. Nothing happens, I've tried every format possible, nothing happens. I literally cannot use your app. App also crashed 5 times beforehand because I was attempting to use my keyboards paste function. Given your other recent reviews, looks like you need a stability/functionality update ASAP. I've downloaded both apps. The app I'm reviewing is the one I'm having trouble with (the one with white background)
41 people found this review helpful
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Hutchison 3G UK Ltd
November 4, 2020
Oh no! that’s not what we want to hear. Feel free to chat with us in the app or online at http://three.co.uk/my3 and we will try and get to the bottom of the issue -Averil
Easton L
May 16, 2023
A terrible app. I tried using this to hopefully get my broadband to work better as it has constant issues with it not running at the promised speeds. The app ask for the number and I assume text it to you,but there's a problem as the router can't get a text message for me to read. So now I'm stuck with a terrible wifi and a terrible app. The app also is outdated as some links it sends you to do not work anymore. Would not recommend their company for broadband at all.
7 people found this review helpful
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Hutchison 3G UK Ltd
May 17, 2023
That's definitely not what we’d like to hear. We’re always looking for ways to improve our service, so please chat with us online at three.co.uk/my3 we're keen to help -Anand
A Google user
December 12, 2019
Complete waste of time. You download the app to top up, but then are sent back to a website. When you go to another app and return, your place is lost. Then when you transact, it just hangs forever. What is it about phone companies and technology? You can quickly see that phone companies are not run by technologists! They are run by suits that don't know a thing about tech! And no I won't visit your facebook page or restart the app.
19 people found this review helpful
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Hutchison 3G UK Ltd
December 12, 2019
We're sad to hear that, Matthew. We'll make sure your feedback is passed on -Jen

What's new

In this release, we’ve done some general housekeeping and fixed any bugs that have appeared.