Engage and retain your users
Download the user journey checklist
Many developers suggest that their app behaves like a leaky bucket. They keep investing in user acquisition, but do not grow their overall user base and revenue. It’s therefore essential to have a strong engagement strategy. We explore that and much more in our user journey checklist.
Personalize your app experience
Strengthen engagement by tailoring your app for different audiences
- Customize your store listing to specific user groups by country to highlight the most relevant features and updates
- Tailor your app for different target audiences by changing the appearance and behavior of your app with Firebase Remote Config
Engage with your customers
Browse and filter your ratings and reviews to discover trends, track issues over time, and respond directly to user feedbacks
- Gather valuable feedback on your app from specific user cohorts, such as loyalists or those who have pre-registered, through closed tests
- Choose when to prompt users for a review with the in-app review API
- Build loyalty by replying to user reviews. On average, users update their rating by +0.7 stars when developers respond to their feedback
- Reach users with push notifications to message sales, events, updates or to initiate action, even when they aren't actively using your app
- Find, retain, and match players for your mobile games with Google Play Games Services
Improve user retention
Optimize your app performance and provide more value for your users
- Improve your user experience by fixing issues and preventing bad behaviors with Android vitals and compare your performance against others with custom peer groups
- Gain a deeper understanding of how to best retain and convert subscribers with your subscription retention report
- Incorporate live-ops time-limited sales and events as a long-term strategy to introduce new content to your audience
- Reduce uninstall metrics by optimizing your app size
- Send users to specific content directly in your app with app links
- Reduce friction by letting users fast-forward into your app's key functionality, with their voice, using Google Assistant
More resources
Get started
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Reviews
Discover what users are saying about your app. Engage with users by responding directly to their feedback.
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Ratings
Your app rating is a reflection of how users respond to your app. Learn what affects your rating and what you can do to influence it.
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Open testing
Gather quantitative and qualitative feedback on your app or game from a large number of testers
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Closed testing
Get early feedback on new features from trusted users, without impacting your public ratings and reviews