Grubhub: Food Delivery

Grubhub

About this app

When in doubt, go for takeout—Grubhub has it all! Order food delivery from thousands of restaurants, including local spots and national chains, and get groceries delivered too. Prefer pickup? No problem. Know the fees upfront and track orders from Grubhub delivery partners in real time—the only surprise is just how easy takeout can be.

ORDER FROM THOUSANDS OF RESTAURANTS
With Grubhub, you can order takeout from your favorite local restaurants and everyone’s favorite chains. There are so many good eats out there, but you obviously deserve the best. Grubhub makes it easier to choose your next meal with restaurant ratings and reviews. French fries, pizza, burritos, burgers, sushi, donuts—it’s all here, whenever a craving strikes.

GET GROCERIES DELIVERED TOO
Think beyond your breakfast, lunch, and dinner orders. Grubhub offers the ultimate convenience with grocery delivery, in addition to restaurant takeout. Order milk, bread, snacks, and frozen foods, as well as household essentials like paper towels and laundry detergent, from local convenience stores.

EXPECT TO SEE THE FEES UPFRONT
Grubhub gives it to you straight. See the delivery fee upfront, before you start crafting the perfect food order. Pay your way with credit cards, Grubhub gift cards, or Venmo.

SKIP DELIVERY FEES
The key is Grubhub+. Sign up for unlimited $0 delivery fees on eligible orders, and enjoy exclusive offers and rewards as a Grubhub+ member.* Try Grubhub+ free for 30 days, then level up for just $9.99/month. The truth is, food tastes even better when you spend less on delivery. See details below.

TRACK DELIVERY IN REAL TIME
Grubhub puts your delivery on the map. Track eligible orders in real time, from the restaurant to your front door, and know the moment your bacon-egg-and-cheese arrives. Every delivery is a special delivery with Grubhub.

COUNT ON THE GRUBHUB GUARANTEE
Get your food delivered on time and at the lowest price. Guaranteed, or we’ll make it right. See details: grubhub.com/guarantee

YOU DO YOU AND GRUBHUB DELIVERS
Grubhub serves up a personalized app experience, so you can reorder that feast you’re still thinking about from two months ago. Order sauce on the side, go for extra pickles, lose the onions—Grubhub gets you. Are you a regular? Get rewarded when you come back for more at the same restaurants. You can also plan ahead by pre-ordering food for pickup or delivery.

ORDER FROM NATIONAL RESTAURANTS
Sometimes you need a sure thing, and that’s why Grubhub partners with national restaurants to offer the takeout food you know and love. Get delivery from Applebee’s, Arby’s, Buffalo Wild Wings, Burger King, Chick-fil-A, Chipotle, Denny’s, Dunkin’, Five Guys, IHOP, McDonald’s, KFC, Panda Express, Panera, Papa John’s, Popeyes, Shake Shack, Subway, Taco Bell, Wendy’s, White Castle, and more.

GET SUPPORT WHEN YOU NEED IT
Burning questions? Delivery crisis? Grubhub customer support is here for you 24/7.

*$0 delivery fees only apply to eligible delivery orders from Grubhub+ merchants that meet the subtotal minimum (before tax, tip, and fees) on the applicable menu page or otherwise indicated on the Grubhub platform. Additional fees may apply. 5% pickup credit applicable on eligible future pickup orders only and is calculated based on the qualifying order subtotal. Credit is not transferable, not redeemable for cash, expires 90 days after most recent credit is issued and is subject to restrictions. Grubhub+ is an automatically renewing membership service requiring recurring payments. After your free trial ends, your free trial will convert to a paid Grubhub+ membership and Grubhub will automatically charge you each month at the then-current rate (currently $9.99) plus tax until you cancel. See terms: https://lp.grubhub.com/legal/plus/

Ratings and reviews

Wow! It keeps getting worse and worse. Now it has us going through a "hangry" extra click to see the menu items. If you take too long deciding on a restaurant or get distracted, it sends back to the top of the list. Finally, it's getting wonky and doesn't work with particular restaurants like Wendy's. THIS CLOSE to uninstall Grubhub.

I wish I could include screenshots of interactions with the customer service. Firstly, on their app is nowhere to report missing items 👎 with that said, I emailed them the evening our order was missing items and included a pic of the receipt. That was on 10/29. Today I finally got a response that said because THEY took too long to respond they could only offer a $5 credit. Very poor customer service!!!

Location never updates on its own. App gives estimated delivery times that are wildly off, leading me to often wait 2 hours for food delivery. Customer Service is horrendous. Even something as simple as canceling the order requires a chat with a rep. Not user friendly, includes restaurants from 25 miles away, and often don't have breakfast offering in my area. Between this and uber eats failing me multiple times I'm sticking with doordash.

What's new

We've cooked up some improvements and successfully squished some little bugs we found. And as always, we encourage you to order something delicious.