ATB Personal - Mobile Banking

ATB Financial Online

About this app

You asked for a better mobile banking experience—we listened! The new ATB Personal mobile banking app is faster, easier to use and has a new look and feel. It’s about making everyday banking work for you:

- Spend less time banking with fast access to account balances and transaction details.

- Move your money around quickly and securely. Pay bills and transfer funds (including future-dated and recurring transactions).

- No ABM? No problem. Deposit cheques or send and receive money by INTERAC e-Transfer ® on the go.

- Bank confidently. Robust security features including encrypted passkeys, biometric and two-factor authentication and advanced fraud detection keep your online banking safe and private–guaranteed.

- Manage your contacts and preferences. Give feedback or ask for help.

- Take control of your credit card with our new Manage Credit Cards feature. Lock and unlock your card instantly, get spending alerts, activate your card online, and more!

- We’re always working to improve your digital banking experience. Learn about our latest features and tell us what else you’d like to see.

Download the app today!



TERMS & CONDITIONS
https://www.atb.com/siteassets/pdf/personal/atb-online-access-terms-and-conditions/personal-online-terms-and-conditions.pdf

SECURITY
Learn how we keep your money and personal information secure, including our use of background location data to enhance security features and help prevent fraudulent transactions:
https://www.atb.com/company/privacy-and-security/online-guarantee/


LEGAL
When you select to install the ATB Personal app, you’re consenting to any future updates or upgrades. Depending on your device, operating system or user-initiated settings, these might be automatically installed. You’re able to withdraw your consent by uninstalling the ATB Personal app from your device.

Learn about our privacy policy:
https://www.atb.com/company/privacy-and-security/

CONTACT
If you run into any problems while using ATB Personal, our Client Care team would love to help. You can reach them at 1-800-332-8383.


®* INTERAC, the INTERAC logo and INTERAC e-Transfer are registered trade-marks of INTERAC Inc. Used under license.

Ratings and reviews

This is by far the worst banking app I am forced to use. I often have to close the app after signing in because it won't load my information. At least once a month it will allow me to log in, only for it to open to a blank screen. I will try closing it and logging back in several times before I just give up. I have attempted to delete and redownload the app and check for updates, but nothing fixes the problem. It's frustrating to the point I have primarily moved my services to my other bank.

Cool it on the 2FA. I tried to pay bills and it now requires a 2FA for every individual transactions. Seriously, these banking apps are supposed to be for convenience. You've made it so the app isn't viable to use anymore. At least prompt you for biometric authentication. The 2FA to do everything individual action is way too much. I won't even use the app anymore it's so inconvenient. C'mon, smarten up.

I used a password to open my phone, then the app, then got a voice message sent to my phone, then an e-mail with a password. Apparently I entered the last code wrong and got "we are experiencing technical difficulties please try again". So I did try again got the same message and GOT LOCKED OUT of the system. Why did I not get an "incorrect password" popup not "technical difficulties try again"?? This cost me 2 hours of pay because I had to leave work. Totally unacceptable.

What’s new

What’s new in version 6.5.0 (400109789)

New Feature:

You asked, we listened! You can now update your address, email, and phone number directly inside the app. Keeping your contact details current has never been easier!