Citi Mobile®

Citibank N.A.

About this app

Simpler
All Mobile Account*: Open a checking or savings account right from the app without setting foot in a bank branch
Fast Navigation: Quickly get to your favorite features with an intuitive navigation menu and smart shortcuts
Card Replacement: Request a new card if your original is lost, stolen or damaged
Citi Mobile® Snapshot: Quickly review key account info – without having to sign in every time
Zelle®: A fast, fee-free way within the Citi Mobile App to pay and easily split payments with people you trust.**
Mobile Check Deposit: Quickly and easily deposit checks from your mobile device
Find an ATM: Easily locate one of more than 60,000 fee-free ATMs in the U.S near you
Account Information: View your statements, check balances and recent activity
Make same-day or scheduled payments easily

Smarter
Aggregation*: Link virtually all your bank accounts, credit cards and investment accounts for a more holistic financial view to managing your finances
Spending insights*: Track your spending habits and trends across your accounts
Bill management*: View and manage your bills, and recurring payments in one place
FICO® Score : Citi credit card customers can view their FICO® Score for free
Make payments including automatic payments, and transfers and manage payees
Dispute credit card transactions if ever needed and track the status
Stay informed with Account Alerts: Choose the alerts you want and even when you want them
Change your credit card due date: Choose the beginning, middle, or end of a month
Secure
Citi® Quick Lock: Lock or unlock your lost or misplaced card
PIN Reset: Reset your debit card PIN from your mobile device
Enable Fingerprint Authentication for a fast way to access your account
* Features are available today on a limited basis.

**Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

Citi’s Mobile App has been certified by J.D. Power for providing “An Outstanding Mobile Credit Card Experience” for customers.”
J.D. Power 2019 Mobile App Certification Program recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit jdpower.com/awards.

Your trust and confidence in how we collect, use, and share information about you is a priority. Review our privacy notice at https://online.citi.com/JRS/portal/template.do?ID=Privacy and our notice at collection at https://online.citi.com/JRS/portal/template.do?ID=Privacy#notice-at-collection to learn more about privacy at Citi. Additionally, California residents may submit requests in connection with the California Consumer Privacy Act at https://online.citi.com/dataprivacyhub

Ratings and reviews

I'm visually inspired and I think the accessibility of this app could be much improved. For one, there's no dark mode option! This isn't just a preference, it's actually hard for me to use a light mode app, it's like looking at a bright light! Also, there isn't an option to change the font size and it's fairly small. I also found some unlabeled buttons while using TalkBack - they were the right arrow icons on the screen when viewing transactions for an account.

Update: un-installed and reinstalled and now it works. It appears the requirement for the pin changed and it broke the usability of the app. It was a great, easy to use app. But recently I can't get past the dashboard. I get a never ending loading circle when I try to do anything that would take me beyond the dash like: make a payment, view rewards, view fico score, view more transactions, view statements, lock card, etc.

Great IF you can login. Seems to say I need to update the app often (lately). When you try to login, it asks for a code BUT it never sends me the text when selected. When you select "call", it gives you the code BUT the app locks up and starts over asking you to login again then asks for another code. I don't mind going through a little extra for security, but if you're going to put someone through all that, make sure it works. VERY FRUSTRATING. Hoping this will be fixed soon. Great in the past.

What's new

Thanks for using the Citi Mobile App! To give you the best experience, we’re constantly improving our app. This update also includes various bug fixes and performance improvements.