Bronwyn Joubert
Live TV stops abruptly and says "Oh no! No internet connection " while the internet connection is stable!! Catch-up does not have this issue, it plays uninterrupted. I've deleted the app, uninstalled it, no luck. Also. Everytime the build-up of sport is concluded and the live sport starts, it does the same. Soooooooooo frustrating. And the live chat agents just want to get rid of you when you explain this- refer me to my isp, but ALL other apps and devices work fine but they say it's my isp🤦
7 people found this review helpful
MultiChoice Support Services (Pty) Ltd
10 November 2024
Hello, we’re sorry to hear that and we understand your frustration. Set the device date and time settings to automatic. If the device date and time are already set to automatic, switch the date and time to OFF and then ON. Clear app data - settings -» apps -» DStv Stream -» storage -» clear data.
Fallyn Moonsamy
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I've been using Dstv stream since it was implemented without any issues, however, the App won’t work, an error message appeared on the screen “the App is not compatible with this device”. I restarted my certified MIBOX & un-installed the App, when I wanted to reinstall the App, it did not appear on the google play store. When I searched for it the following message appeared "Dstv stream by Multi-choice is not available on Google Play for this device". I never had this problem before.
9 people found this review helpful
MultiChoice Support Services (Pty) Ltd
10 November 2024
Thank you for reaching out. We do apologise for the experience. Please chat to our team https://now.dstv.com so that we can get your details and assist further.
Necky Peter
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My experience with the app is now horrible. I have used the app for many years, and suddenly, when I tried logging in, it didn't go beyond the blue screen, which has Dstv stream logo..this has be going on for over 3 months now. I had updated it, cleared cache, and reinstalled it, but it's still the same issue. Now I can't watch EPL on the go because of this issue. It's frustrating. Pls I need a fix.
89 people found this review helpful
MultiChoice Support Services (Pty) Ltd
24 October 2024
Thank you for reaching out. We do apologise for the experience. Please chat to our team https://now.dstv.com so that we can get your details and assist further.