4.3star
5.97M reviews
100M+
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Everyone
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About this app
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
Ratings and reviews
4.3
5.91M reviews
Derek Tan
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13 July 2024
Map location is very off. Pickup location on driver's app not the same as indicated pickup address. Driver goes to the wrong pickup point based on the app map. Shared location also doesn't work. Driver still go to the wrong pickup location. It is about 50 to 100 metres off Cannot find any related article on the help as you mentioned in the reply. So cannot report issue
1 person found this review helpful
PT. GoTo Gojek Tokopedia Tbk
9 July 2024
Hi, Derek Tan. Ensure you've permitted the location access to the Gojek app and you're using the latest version of the app. If the issue persists, please report this by going to the Help page > type "Problem with the route from/to my pick-up/drop-off point" in the search bar > pick the article and complete the form. We'd be glad to help. ^Ve
Sabarudin Hashim (Saba)
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6 July 2024
Finally Uninstalled it and never looked back. Buggy. Grab app can handle multiple services (food, car, delivery) and still launches instantaneously. Tada fantastic too. GoJek has only ONE job to do, and that it failed miserably š¤¦š»āāļø. Logs me out for no reason. Says I'm offline. At other times it says "we encountered an error". Thanks Captain Obvious.
5 people found this review helpful
kezia ralphs
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2 May 2024
Displaying a suggested ride on the main app screen without the ability to remove this feature is super annoying. As a new user, I thought it was the journey I'd just taken, realised it wasn't, and backed off immediately, not even realising the journey had been accepted. (From a usability perspective, I don't remember confirming the journey, and I don't remember confirming the cancellation either.) I was still charged the $4 fee. I'll be going with a competitor.
8 people found this review helpful
PT. GoTo Gojek Tokopedia Tbk
2 May 2024
Hi Kezia Ralphs, we're sorry for the inconvenience. Rest assured your report will be a valuable insight for us in improving our service. Then regarding these problems, please visit the 'Help' menu in your Gojek app. We hope this information helps you. ^Oca
What's new
JUSTā¦ RIGHT
Lifeās good when
the MRT comes right as you arrive,
you bowl a strike, with your first try,
the GoCar plays your song,
aaah feels justā¦ right.
Just like GoFood PAS*,
when you only have 20k in your pocket
you can still get meals where
portionās justā¦ right
tasteās justā¦ right
priceās justā¦. right
niceā¦ right.
Try GoFood PAS,
value meals with all inclusive price, just around 20k.
Letās update to 4.90 :)
*ID only
Lifeās good when
the MRT comes right as you arrive,
you bowl a strike, with your first try,
the GoCar plays your song,
aaah feels justā¦ right.
Just like GoFood PAS*,
when you only have 20k in your pocket
you can still get meals where
portionās justā¦ right
tasteās justā¦ right
priceās justā¦. right
niceā¦ right.
Try GoFood PAS,
value meals with all inclusive price, just around 20k.
Letās update to 4.90 :)
*ID only
