
C Rupvedt
IHOP really doesn't want my money, with this app. 4 seperate times now, the app has declined my transaction stating that my payment was unsuccessful. There's no way to troubleshoot it, and customer service isn't helpful at all. Card is an active card, and I've had no problem paying for pickup before. But it still doesn't work with alt payment methods.
123 people found this review helpful

A B
App crashes constantly and even when I add new methods of payment it won't let me pay. Sometimes it logs me off right away and it's hard to log back in because it requires you to leave the app and once you leave the app you get pushed away from the process and have to start all over again. I haven't been able to order anything for a while and it's a miracle when I do.

M P
The app will send a notification for curbside saying it's tracking my progress and will bring my order out. However, I always have to call the store location to bring out the order. The estimated time frame for pick up is always wrong. I always have to wait extra long for my food. What's the point in allowing the app to track my location if I still have to call the store AND wait 10-15+ min after my supposed up pick up to get my food?