
Krishna Charles
At the beginning it was confusing to get the set up going, but it was finally done. Less than a month later, it no longer wants to connect with my Wi-Fi. I deleted the app and even factory reset the 5.1 Surround Bar, but no luck. I unplugged and left it disconnected and cleared my cache/Wi-Fi set ups. The process to set up doesn't work smoothly and when it comes to finally connecting to my wifi router. The system doesn't find it, so I repeat all the steps and still nothing! Garbage experience!
29 people found this review helpful

Dave Lux
Same experience as others. App is totally useless / stuck in a loop when trying to connect. I tried connecting to the JBL Wi-Fi, even with airplane mode on ruling out network gateway issues with 5G, and nada. I'll try plugging it in via Ethernet later when I have time, and seeing if I can connect directly to the IP address it gets assigned on my LAN. Will report back if / when I find a workaround.
13 people found this review helpful

Nathan McCain
Terrible terrible terrible and I love JBL. I have a S21 Ultra and couldn't get it to connect through BT or WiFi. BT states it needs an app, well what app? JBL has at least 5 different apps for their devices. The prompts on the app don't work period. I have to use my wife's iPhone to get this thing to listen to music and that's just insulting. If it wasn't such a great soundbar for movies it would be going back. Can't figure out how to update it either. I'm also 20 yr certified theater installer.
10 people found this review helpful