KWSP i-Akaun

3.5
52.3K reviews
5M+
Downloads
Content rating
Everyone
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About this app

Get ready for the all-new KWSP i-Akaun app, designed to provide you with a seamless and user-friendly experience.

While our existing i-Akaun app has served us well, we would like to introduce our members to the new KWSP i-Akaun app. This upgraded platform provides a range of tools to support you in optimising your retirement savings. Easily access and utilise your favourite features from the existing i-Akaun version, now with added convenience and new features. Stay in control of your retirement savings effortlessly and make the most of these features at your fingertips:

• Register as an EPF member and activate your i-Akaun instantly;
• Boost your savings with Voluntary Contribution;
• Easily manage your nomination registration and updates;
• View and download Accounts statements, check on contributions and more;
• Define your financial future with the retirement calculator;
• Secure your loved ones’ future, even in your absence, through i-Sayang;
• Gain the flexibility to cancel withdrawal requests at your convenience;
• Protect yourself with affordable healthcare and life insurance/takaful;
• Check your withdrawal eligibility, apply for withdrawals and view your past withdrawal transactions for members aged 50 years and above; and
• Get important updates and tips from EPF, so you can stay informed about the latest opportunities to maximise your savings.

From monitoring your account activities and taking charge of your retirement savings to locating our nearest branch, everything is on the app, at your fingertips.

So why wait? Download the new KWSP i-Akaun app now and embark on a journey of maximising your savings potential with confidence and ease!

We would like to inform our valued members that the current i-Akaun app will be phased out and ultimately discontinued.
Updated on
Aug 12, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.5
52K reviews
Khye Shen Sim
October 15, 2024
I haven't been able to log in since August. (And today is 16.10.24) The app asked to update you latest version while I'm already a version newer than that. At the login page, after I key in my pin, the yellow ball kept bouncing into an infinite loop. I was reading some of the comments, someone suggested to uninstall and reinstall the app, and it worked. Maybe when the developer of this app test run on their side, everything works and they didn't bother to read the comments. Do try it and see
522 people found this review helpful
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Ferron Chai
August 21, 2025
The app kept prompting me to reset my password but no matter what password I used, it kept showing the same error. "No special character or same password as the ones before can be used". Update: Went to KSWP branch and managed to get the issue fixed. The team at KWSP Seksyen 15 Shah Alam is very helpful and friendly when helping me. Kudos and other than that, the app works perfectly and updated with more features than the old one. Rating revised.
25 people found this review helpful
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KWSP
August 21, 2025
Hi! If you're having trouble registering or logging in to KWSP i-Akaun app, please contact us via the Enquiry Form: (https://www.kwsp.gov.my/en/corporate/connect-with-us/enquiry) or visit the nearest EPF office. Include: EPF No, phone no, telco, OS type, device model & app version. Keep a screenshot for reference. Thank you.
Lau Chun Foo Steven
August 7, 2025
the app kept on asking me to update to the latest version which I did but it will go to "The Independent" newspaper website before going to my Google Play Store which shows "Open". but when I select "Open", it will show me the "Update" page again. This is like a loop, repeating the process all over again and again
1 person found this review helpful
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KWSP
August 10, 2025
Hi! Thanks for your feedback. Our technical team is working to resolve the issue. In the meantime, please try the following steps: 1. Clear the KWSP i-Akaun app cache in your device settings; OR 2. Reinstall the latest version of the KWSP i-Akaun app from the Play Store. We apologise for the inconvenience and appreaciate your patience.

What’s new

We’ve made several enhancements to improve the app’s interface and overall user experience.

Here’s what’s new:

- Fixed bugs and performance issues for smoother navigation
- Introduced i-Akaun Secure, allowing you to authorise online transactions instantly
- Refreshed design elements for a more user-friendly look
- Added new features based on user feedback to help you complete key tasks more quickly and easily

Update your KWSP i-Akaun app to the latest version for a better experience.