MyChart

Epic Systems Corporation

About this app

MyChart puts your health information in the palm of your hand and helps you conveniently manage care for yourself and your family members. With MyChart you can:

• Communicate with your care team.
• Review test results, medications, immunization history, and other health information.
• Connect your account to Google Fit to pull health-related data from your personal devices right into MyChart.
• View your After Visit Summary® for past visits and hospital stays, along with any clinical notes your provider has recorded and shared with you.
• Schedule and manage appointments, including in-person visits and video visits.
• Get price estimates for the cost of care.
• View and pay your medical bills.
• Securely share your medical record from anywhere with anyone who has Internet access.
• Connect your accounts from other healthcare organizations so you can see all your health information in one place, even if you've been seen at multiple healthcare organizations.
• Receive push notifications when new information is available in MyChart. You can check whether push notifications are enabled under the Account Settings within the app.

Note that what you can see and do within the MyChart app depends on which features your healthcare organization has enabled and whether they’re using the latest version of Epic software. If you have questions about what’s available, contact your healthcare organization.

To access MyChart, you must create an account with your healthcare organization. To sign up for an account, download the app and search for your healthcare organization or go to your healthcare organization’s MyChart website. After you’ve signed up, turn on fingerprint authentication or set up a four-digit passcode to quickly log in without needing to use your MyChart username and password each time.

For more information about MyChart’s features or to find a healthcare organization that offers MyChart, visit www.mychart.com.

Have feedback about the app? Email us at [e-mail].

Ratings and reviews

MyChart is an ok repository for medical records, but it's not great for setting appointments or for communication with doctors. There are different confusing ways to contact the practice and half the time they don't seem to get my messages. For appointments I've found in most cases it's a lot easier to just call by phone. There is a lot of functionality here, but in terms of usability, the site and the app are not intuitive. They need to hire some better user experience design professionals.

Besides the payment options, the app is pretty good. I use it on regularly to communicate with the staff, results, renewals and so on most are very responsive. Previously: Appointment Pre-checkin options are now only Google pay or by Debit Credit card with the pay at office option removed. The app gives the option at the pay screen to save and complete later or discard questionnaire answers. The option to save and complete later on the payment screen does not let the select the save for later.

I think there are things that could be done now to make this app more user-friendly. the menus and sub-menus are difficult to navigate, and the search function only works if you know the specific jargon to use. I would recommend organizing your menus into clear, specific categories based on the services that are most frequently used. I would further suggest that expanding the search function vocabulary to include synonyms and common misspellings of technical terms.

What's new

If your healthcare organization is part of the MyChart Central network (currently only available in the United States), the login page now shows a single login field, and you can create a passkey using your Epic ID to make logging in simpler and more secure. The To Do activity is now easier to find while admitted, making it easier to manage tasks. These features might become available to you after your healthcare organization starts using the latest version of Epic.