MyChart

Epic Systems Corporation

About this app

MyChart gives you access to your test results, appointment information, current medication, immunisation history, and more on your mobile device.

With MyChart you can:
• View your health information
• Stay in touch with your doctor
• Manage your appointments
• Access your family's health information

You must first create an account through your healthcare provider in order to access your information through MyChart. If your healthcare provider is not listed, or if you require support accessing your existing account, contact them directly about accessing your account through the MyChart app.

Want to allow a 3rd party app to access your health record? Visit the following page to learn more.
https://open.epic.com/Tutorial/PatientAuthentication

Ratings and reviews

MyChart is an ok repository for medical records, but it's not great for setting appointments or for communication with doctors. There are different confusing ways to contact the practice and half the time they don't seem to get my messages. For appointments I've found in most cases it's a lot easier to just call by phone. There is a lot of functionality here, but in terms of usability, the site and the app are not intuitive. They need to hire some better user experience design professionals.

I love having access to my records at my fingertips without having to reach out to someone to make a request. Also, it overrides my tendency to misplace the physical documents. Test results are presented in detail, better enabling me to research definitions and recommendations. Also, the ability to communicate with the physician without having to wait on hold or make a trip is invaluable.

I love this app. I am a mess when it comes to remembering anything and losing papers way too much. I struggle to even remember appointments, and the extra reminders are extremely helpful. if I have any questions or concerns, it's easy to get in touch with someone via the email system. It's quick and easy. and generally pretty fast. Sometimes, the queues and wait times or being re routed to voice mail never work. ive left voice mail and not been called back. App has helped much with this problem.

What's new

Vietnamese is now an available language. The minimum OS version required to update MyChart has been increased to Android 11. You can now receive offers for earlier surgical cases in the visits activity. You can now use passkeys to log into MyChart Mobile. These features might become available to you after your healthcare organisation starts using the latest version of Epic.