MyChart

Epic Systems Corporation

About this app

MyChart gives you access to your test results, appointment information, current medication, immunisation history, and more on your mobile device.

With MyChart you can:
• View your health information
• Stay in touch with your doctor
• Manage your appointments
• Access your family's health information

You must first create an account through your healthcare provider in order to access your information through MyChart. If your healthcare provider is not listed, or if you require support accessing your existing account, contact them directly about accessing your account through the MyChart app.

Want to allow a 3rd party app to access your health record? Visit the following page to learn more.
https://open.epic.com/Tutorial/PatientAuthentication

Ratings and reviews

MyChart is an ok repository for medical records, but it's not great for setting appointments or for communication with doctors. There are different confusing ways to contact the practice and half the time they don't seem to get my messages. For appointments I've found in most cases it's a lot easier to just call by phone. There is a lot of functionality here, but in terms of usability, the site and the app are not intuitive. They need to hire some better user experience design professionals.

The overall app is great- but lately it's been crashing, hasn't been loading correctly, kicks you out, and won't let you access your information at times. It's frustrating to say the least. Doesn't matter if you're using the app or website. For some reason, it seems to only be happening for specific medical centers. Some load perfectly fine, others consistently don't.

I love My Chart! It keeps all of my appointments in order. I can also get the results of tests before my doctor calls with the results. This gives me the opportunity to have questions when my doctor calls. It also connects with the chart on another service. That brings that doctor results and comments here and it allows the other doctor to review all of the results from Phelps Health. It makes it much more convenient for me and all my doctors.

What's new

If your healthcare organisation is part of the MyChart Central network (currently only available in the United States), the login page now shows a single login field, and you can create a passkey using your Epic ID to make logging in simpler and more secure. The To Do activity is now easier to find while admitted, making it easier to manage tasks. These features might become available to you after your healthcare organisation starts using the latest version of Epic.