MyChart

Epic Systems Corporation

About this app

MyChart gives you access to your test results, appointment information, current medication, immunisation history, and more on your mobile device.

With MyChart you can:
• View your health information
• Stay in touch with your doctor
• Manage your appointments
• Access your family's health information

You must first create an account through your healthcare provider in order to access your information through MyChart. If your healthcare provider is not listed, or if you require support accessing your existing account, contact them directly about accessing your account through the MyChart app.

Want to allow a 3rd party app to access your health record? Visit the following page to learn more.
https://open.epic.com/Tutorial/PatientAuthentication

Ratings and reviews

MyChart is an ok repository for medical records, but it's not great for setting appointments or for communication with doctors. There are different confusing ways to contact the practice and half the time they don't seem to get my messages. For appointments I've found in most cases it's a lot easier to just call by phone. There is a lot of functionality here, but in terms of usability, the site and the app are not intuitive. They need to hire some better user experience design professionals.

A little busy with all the icons, widgets, menus, links, and buttons all crammed around the information you're trying to look at, and sort of challenging to find things like physician reports or letters. Additionally, when refilling prescriptions the estimated copay can be incorrect because it just goes off of what your paid the last time you refilled it. Otherwise it's nice.

The worst app ever. I would give zero stars if it were possible. Most providers/organizations don't ever respond to chats. The app doesnt work at all unless you have perfect, full bar connection or wifi connection. Is not easy to manage, doesn't work properly. 11/10 would not recommend. you'd be better off doing paper billing and information via snail mail, or just showing up to a facility and speaking to them in person.

What's new

Vietnamese is now an available language. The minimum OS version required to update MyChart has been increased to Android 11. You can now receive offers for earlier surgical cases in the visits activity. You can now use passkeys to log into MyChart Mobile. These features might become available to you after your healthcare organisation starts using the latest version of Epic.