Swiggy Partner App

Swiggy

About this app

- SWIGGY PARTNER APP FOR RESTAURANTS
Manage and grow your business by listening to what your customers have to say about your restaurant. Stay on top of all your numbers real-time and get your kitchen to operate more efficiently based on your numbers we are constantly crunching for you. This app ensures that you are always on top of your business with Swiggy.

- GETTING STARTED
Signup with your phone number into the app. Signing in as an owner was never this easy. It is owners-only access for your restaurant. If you are an owner and are unable to login, chances are that you do not have access to business metrics. Ask your Swiggy POC to get you the same.

- UPDATE RESTAURANT MENU AND PHOTOS
Easily manage your restaurant’s menu with full control. Add menu items, upload images, set prices, and configure menu add-ons to enhance your offerings. Edit or delete items anytime to keep your menu updated and appealing. With this feature, you can effortlessly handle all menu-related changes in one place.

- MANAGING ORDERS
You can receive and manage orders from customers for your restaurant.

- VIEWING CUSTOMER COMPLAINTS
You can find all the customer complaints in a central place. By addressing them, you can ensure you deliver the best quality and increase the customer base.

- VIEWING CUSTOMER RATINGS
You can see how much customers are rating you. More good ratings, means more business and more profits. By actively monitoring the ratings and feedbacks you can provide the best ever customer service.

- BUSINESS INSIGHTS
You need to know what is happening to each of your outlets but can’t keep track of each of them everyday? Allow us to help and give you a consolidated snapshot of all your outlets. Ever wonder what is happening to all the items on your menu? Find out exactly how much each item sells. Craft smarter combos on our platform using these insights. Ever wonder when is the perfect time to launch a discount on our platform? Dive deep into revenue trends and answer all those questions.

Moreover you can also check finances, promote business via discounts and Ads and other critical business relates stuff.

Ratings and reviews

I have paid onboarding fees, the rejected the menu by saying, it is not visible, so I sent excel sheet.. they keep sending same rejection reason. how is it possible that they can't see excel, it is not a picture. the support will harras you mentally. seems like they have hired lazy incompetent people.

It needs a lot of improvement. If you change a picture of one dish, it applies the same picture to other dishes as well. If you type Full, it will change it to Dal and then autocorrect says 'did you mean Full'. I mean this is super pathetic. Your developers need to think again if they have taken this work seriously. There are so many worst things which I can't mention in this comment box. Please work a little harder to improve your app.

one the most fraud company is this , without ads no one can find your restaurant.even if you live beside it , it won't show your restaurant. if you search for pizza it will show the sweet shop bcoz they had given a lots of money for advertising, if the restaurant don't shows to the customers how could they place orders, pathetic fraud