I always preferred Swiggy over Food panda Zomato. But at times Swiggy charges extra on the order showing the reason of festivals, busy time, packaging charge etc. Whereas, Zomato gives heavy discount on every order. Also, I expect Swiggy to look into its late night deliveries. Food panda provides best service for night deliveries.
Bunch of idiots. Mail me a coupon apologizing for a much delayed delivery. When I apply, it says coupon doesn't exist. I go to help section and call but get the message that there is no active order go to the help section. Really pathetic... Who the hell asked you for a coupon in the first place! I didn't even mention it anywhere.
Placed an order at 2120 hrs.. didn't got picked up till 2215.. called up the restaurant .. he told us that the order was ready by 9.35.. got an icy cold food .. had to through it for stray dogs.. no cancellation policy.. customer care not picked up for 10 minutes.. no refund... Made a fool out of customers highly not recommended
Initially it was good. Offer's they gave., services they've done it was extremely appreciable. but now it's has become worst. there was time when I ordered all 3 meal's of day through this but now..no proper inspection of food delivery charges were increased. Customer service has become worst.. I'm hating it and so decreasing the rating from 5 to 1 now
This is a must have app in every smartphone. Ordering food has been a breeze, with assured on time delivery. A few niggles here & there but no huge complaints. Keep up the good work guys!
Management doesn't listen to customers. Despite delivery complaints, there has been no observable change. Biggest gripe being delivery guys have zero respect for their customer's time. From now on I will most likely wait for the guy to call me three times before I go over to the gate to pick up the order. I hate doing it, but I think I ought to return the favour.
Some cool enhancements and fixes here and there will now make your Swiggy app super fast, and your whole ordering experience a lot easier. Keep swiggy-ing for all your hunger pangs.