TP-Link Tapo

TP-LINK SYSTEMS INC.

In-app purchases

About this app

The Tapo app helps you set up the Tapo smart devices within minutes and puts everything you need at the tip of your fingers
• Control your smart device from anywhere.
• Control the device via voice with Google Home and Amazon Echo.
• Preset Away mode to make it seem like someone is home.
• Set a countdown timer to automatically turn the device on or off.
• Schedule when to turn the device on or off automatically at times.
• Invite families to manage the device together.

Ratings and reviews

Notifications to device keeps stopping working. They show in the app history as being sent, but they are not sent to the device. This keeps happening randomly. I turn off and on the notifications permissions and eventually it works again. But it's annoying and it doesn't make sense. Update: same thing happening with the doorbell call feature, it's not calling my phone unless the app is open.

I don't recommend it if you are actually using it for security. The notifications I get are delayed sometimes as much as 3-5 minutes or more. So, for security, it's maybe too little, too late. I tried all the suggested so-called fixes, updates, etc, and nothing changed. If a person stands there long enough it catches up and then shows real time, but, again, that wouldn't help if it were a security matter. All my other equipment working through the WiFi; seems to work fine.

Poor audio quality. Live feed is okay and can be enlarged. However, playback reels not only cannot be enlarged but the audio quality is pretty bad, and many of the reels have NO audio. I'm working on getting a replacement from the company. but overall quality is not what I expected. Customer service is terrible. you cannot call customer service, and the email responses are not always adequate.