USAA DriveSafe

USAA

About this app

Drive smart and save big. The USAA DriveSafe App can help you build safe driving habits and earn discounts off your auto insurance premium.
This app is for USAA members with an active auto insurance policy in select states who’ve enrolled in either our USAA SafePilot® or USAA SafePilot Miles™ programs.

 

Benefits of the USAA DriveSafe App:

 

Automatic trip data: The app uses GPS and other sensors to map your trips and understand when and how you're driving.

Driving insights: Keep track of your driving habits — like how much you drive, phone usage while driving and harsh braking.

Crash assistance: If a crash is detected, we'll check if you're OK and help you with next steps.

Quicker claims process: If you choose to file a claim after an accident, your driving information from the app could help move along the claims process.

To learn more about how to set up the app, visit: https://mobile.usaa.com/support/insurance/auto/safepilot/enable-permissions/

Ratings and reviews

This finicky app records all data, stays on in the background 24/7, draining my battery. I "FORCE STOP" the app when not driving. I also turn off all its "PERMISSION SETTINGS" when not in use. It does a great job informing you, yet most of the time, it changes scores so quickly. I went from 100 to 77, back to 99, for no reason. It might be another lead generator app. PROGRESSIVE SNAPSHOT was simple, as it hooked into your ODB and didn't ruin the life expectancy of your mobile device.

I'd love a chance as a software engineer to work on this app. It is honestly garbage, they don't know how to appropriately slow down on sensor usage. My Pixel 9 Pro XL is drained in hours instead of the 1-2 days I got previously (59% battery utilization from just this app). I've confirmed this with others as well. the app records superfluous "incidents" while in my pocket. Only recently did they figure out not to record if you were a passenger. I'd give less of a score if I could.

My complaints for this app are many: egregious battery usage, whether I'm driving or not, cutting battery life in half; high number of "harsh breaking" false positives; unspecified data collection; not allowing battery saving mode; unreasonably intrusive data collection 24/7; and more. It's enough for me to stop using the app AND ABANDON USAA FOR GOOD. I just can't trust them when they put out such a lousy app.

What’s new

We regularly update the USAA DriveSafe™ App to make your mobile experience even better. Each new version is designed to give you fast, secure and reliable access to your information.

What’s new:
- General bug fixes and minor improvements