Visible mobile

Visible Services, LLC

About this app

The Visible app makes managing your service easy - you can make a payment, upgrade your plan and get 24/7 assistance in just a few taps. Here’s a glimpse of what else you can do in the app:

Join Visible
· Shop phones & wearables
· Bring your own device
· Explore Visible and Visible+ plans
· Get paid to trade in your phone
· Get a new phone on us with “Visible Payback”

Activate and Port
· Activate with eSIM or physical SIM card
· Transfer your phone number from another carrier
· Switch your service from one phone to another

Manage your account
· Securely make a payment
· Upgrade your plan
· Update account information
· Enroll in Autopay
· Swap payment methods

Privacy and Security
· Manage your trusted devices and biometrics
· Learn about your Privacy Choices
· Use the Data & Privacy Portal to exercise your Privacy Rights
· Enable Spam Protection

Get 24/7 support
· Chat with our Care team right from the app
· Tweet us @visiblecare
· Message us on Facebook facebook.com/visiblemobile/

See what we’re up to:
www.instagram.com/visiblemobile
www.tiktok.com/visible
https://www.twitter.com/visible
https://www.facebook.com/visiblemobile/
https://www.youtube.com/@visible
Learn more at Visible.com

What are you waiting for? Make the switch to Visible today! Visit www.visible.com

California residents can learn more about their rights in our California Privacy Notice at https://www.visible.com/legal/privacy/#cpp

Ratings and reviews

Switched over to Visible via the app. It said my phone # transfer was successful, but recepients were receiving texts and calls from the trial # and I couldn't receive anything if they used my actual #. The person on the chat could not resolve the issue, then I ended up having no service at all. Someone called the next day. Problem solved, very good customer service. That being said, cell service is good so far, but the app is slow to load and I don't like needing to sign in every time I use it.

I cannot recommend Visible. I've been unable to access my voicemail for several months now, due to my "account having no access to the system." I've missed some very important phone calls because no one can leave me any voice messages, due to my mailbox not accepting any new messages. I've been in contact with Visible support several times and they've been unhelpful in fixing this problem. I've looked online for solutions and nothing has worked. How do I get my voicemail back working again?!

Trying to set up an account on a desktop. Wrote down my username and password downloaded the app try to login says user and password is wrong. reset password and typed it out slow to make sure I have the right one then try to log in - "Too many attempts locked account, please use current phone number to unlock." Which I haven't set up yet. So I'm in a catch 22.

What’s new

Our bug fixes and performance enhancements will better your experience, and the visual upgrades we made to several screens will be very VISIBLE.